Customer Success Consultant

4 days ago


Riyadh, Saudi Arabia McGraw Hill LLC. Full time

Overview:
**Customer Success Consultant - Saudi Nationals Only**

When was the last time you experienced the impact of your work? Our Customer Success team thrive on building meaningful relationships with educators and learners. Due to continued growth across our Middle East operation, we are seeking a self-motivated and pro-active
**Customer Success Consultant**. The role offers a unique opportunity to touch the lives of learners across Saudi Arabia and experience first-hand the difference your hard work makes.

**How can you make an impact?**

Working closely with our existing Customer Success and Sales teams, you will support our customers, both in pre and post sales, in the implementation of our digital solutions and platforms, namely Inspire Science, Reveal Math, and Reading Wonders. Providing exemplary service always, you will support our K-12 customers in activation, usage, and efficacy.

**What you will be doing**:

- Working directly with our school customers ensuring that the implementation of our digital platforms are being implemented in line with expectations and requirements.
- Developing bespoke solutions that meet the needs of our customers across the Kingdom. This will mean occasional travel across the country.
- Partnering with our field sales team to maintain excellent customer service and account support.
- Engaging with educators to deepen our digital platform usage, through data and analytics.
- Supporting platform training.
- Supporting EMEA best-practice initiative and helping with lead process standardisation.
- You have a passion and a desire to work with Learning Management Systems (LMS), educational technology, or software that impacts the lives of learners.
- You have an understanding of digital teaching and learning tools, or technology-led teaching models in the K12 sector. This would be desirable.
- You can work effectively when delivering projects in complex, multi-vendor environments, managing timelines, and delivering on stakeholder expectations.
- You have advanced proficiency in the MS Office suite.
- You have experience of analytics and translating data into insights.

**What we can offer**:
A competitive salary, car allowance, and an achievable bonus coupled with the opportunity to join a very successful team that focuses on making a difference. At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts contribute to the lives of millions.



  • Riyadh, Ar Riyāḑ, Saudi Arabia McGraw Hill LLC. Full time

    Overview:Customer Success Consultant - Saudi Nationals OnlyWhen was the last time you experienced the impact of your work? Our Customer Success team thrive on building meaningful relationships with educators and learners. Due to continued growth across our Middle East operation, we are seeking a self-motivated and pro-active Customer Success Consultant. The...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tempo Software Full time

    7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...


  • Riyadh, Saudi Arabia Midis Group Full time

    **Job Information**: Company Name **MDS For Computer Systems** *** Department Name **SI - Professional Services** *** Industry **IT Services** *** Work Experience **4-5 years** *** City **Riyadh** *** State/Province **Ar Riyad** *** Country **Saudi Arabia** *** Zip/Postal Code **11564** **About us**: With more than 4500 professionals, over 50...


  • Riyadh, Saudi Arabia Software AG Full time

    Our story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....


  • Riyadh, Saudi Arabia Contentsquare Full time

    Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team - known as the CSquad - representing more than 72 nationalities across the world. In 2022, we raised $600M...


  • Riyadh, Saudi Arabia Contentsquare Full time

    Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team - known as the CSquad - representing more than 72 nationalities across the world. In 2022, we raised $600M...


  • Riyadh, Saudi Arabia SITA Full time

    **Overview**: **Customer Success Manager** As Customer Success Manager your primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers (up to VP level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. Reporting to the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full time

    WHOAREWE?We are globalleaders in the Data-Centric Security space. Right from protecting nuclearsubmarine designstonewdrugformulationstocustomerdataofFortune100organizations-weguardeverykindofconfidentialinformation.HOWDO WEDOIT?Seclore'spatent-pending, award-winning technology allows users to control how theirinformation is used -even after itis shared with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Software AG Full time

    Our story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....


  • Riyadh, Ar Riyāḑ, Saudi Arabia Midis Group Full time

    Job Information:Company NameMDS For Computer Systems***Department NameSI - Professional Services***IndustryIT Services***Work Experience4-5 years***CityRiyadh***State/ProvinceAr Riyad***CountrySaudi Arabia***Zip/Postal Code11564About us:With more than 4500 professionals, over 50 of the world's leading IT vendors, and a solid 50-year track record of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SAP Full time

    We help the world run betterThe Customer Success Partner (CSP) - SAP Signavio has overall responsibility for the daily management of assigned Cloud customer accounts in EMEA Region, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full time

    Contentsquare is a global digital experience analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team - known as the CSquad - representing more than 72 nationalities across the world.In 2022, we raised $600M in...


  • Riyadh, Saudi Arabia Foodics Full time

    **Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Bayzat Full time

    Who we are:Known as the Work Life Platform, Bayzat is one of the leading employee benefits SaaS platforms that is on a constant mission tomake a world class employee experience accessible to every company. We are redefining the way work works for the better, making automated HR, Payroll, Employee Benefits and Insurance a possibility for all businesses.We are...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Udacity Full time

    About UsUdacity is on a mission to change lives, businesses and nations through _radical_ talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SAP Full time

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IQVIA Inc Full time

    Customer Success Manager - Healthcare Technology page is loaded Customer Success Manager - Healthcare TechnologylocationsRiyadh, Saudi Arabia time typeFull time posted onPosted 8 Days Ago job requisition idR About the role:Manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. Responsible for...


  • Riyadh, Saudi Arabia Foodics Full time

    **Who Are We❓** - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full time

    Customer Success Specialist - SecurityWhat You'll DoThe Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical authority that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience...


  • Riyadh, Saudi Arabia SKS Enterpprise Full time

    **Position Name -** **Customer Success Manager **Location**: - Riyadh, Saudi Arabia **Experience Range -** **4 to 7 years **Work Model -** **Work from Office **Mandatory Requirement**: - Minimum of 5 years of quota-carrying sales experience at a software/technology company - Track record of qualifying and closing consultative / service-led sales,...