Telesales Representative Responsibilities
8 months ago
Job Description
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
**Responsibilities**:
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
**Skills**:
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Professional education in Marketing or...
- Business-centric sector. (Bachelor's preferred).
- Ability to solve real-time problems in a professional and calm demeanor.
- Prolific administrative and managerial skills to solve common marketing issues
This job has been sourced from an external job board.
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