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Collections Representative
3 weeks ago
Vitateck is now hiring a Collections Representative.
Location Assignment: Jeddah and Western Area, Saudi
**Responsibilities**:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status to Collection Manager
**Requirements**:
- Proven experience as a Collection Representative or similar role for at least 2 years
- Knowledge of billing procedures and collection techniques
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- Has a valid driver's license
- Speaks Arabic and English
- 35 years old and below
Ability to commute/relocate:
- Jeddah: Reliably commute or planning to relocate before starting work (preferred)
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