Assistant Events Manager

1 week ago


الرياض, Saudi Arabia Marriott International, Inc Full time

**Additional Information**
**Job Number**24185293
**Job Category**Event Management
**Location**Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

**CORE WORK ACTIVITIES**

**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.

**Leading Event Management Teams**
- Conducts formal pre
- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
- Marriott International is



  • الرياض, Saudi Arabia BROS Mastermind Events KSA Full time

    **Position**: Event Project Manager (Events and Exhibitions) **Overall Mission**: This pivotal role hinges on meticulous project management expertise, where success is gauged by the precision of operational processes and practices. Crucially, the manager ensures that initiatives progress on time, within scope, and under budgetary constraints. Embracing...

  • Events Manager

    7 days ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25012678 **Job Category**Event Management **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property...

  • Event Manager

    1 week ago


    الرياض, Saudi Arabia Qureos Inc Full time

    **Position Overview**: **Key Responsibilities**: - Develop event concepts and strategies that align with client objectives - Create event proposals, timelines, and budgets - Source and negotiate with vendors, suppliers, and venues - Manage event logistics, including set-up, audio-visual equipment, and catering - Coordinate with internal teams and external...


  • الرياض, Saudi Arabia SAFE Full time

    Manager, Public Relations & Events **Role Summary**: The Communications, Events & PR Manager will help to create and promote the corporate identity and mission to customers, the public, and employees through the creation and distribution of brochures, news releases, and other documents, build media relations and presence to the brand, and manage corporate...


  • الرياض, Saudi Arabia The Qode FZ LLC Full time

    **Title**: Freelance Events Manager **Office**:Riyadh, Saudi Arabia **KEY ATTRIBUTES | QUALIFICATIONS** - Bachelors in event management, marketing, communications, or related field - Proven 4+ years of experience in event management of luxury brands or relevant field in KSA - Exceptional project direction and management skills, ability to manage multiple...


  • الرياض, Saudi Arabia FeverUp Full time

    Hi, we're Fever We're excited you are checking out this job offer. We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.** How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...


  • الرياض, Saudi Arabia GL EVENTS Full time

    **GL events,**an expert in the event industry, combines operational expertise, excellence in customer service and a commitment to corporate social responsibility. With operations in 90 countries, the Group has three core businesses: trade show organisation, venue management and event services. In 2023, GL events generated sales of €1.4 billion, 45% of...

  • Project Manager

    7 days ago


    الرياض, Saudi Arabia BROS Mastermind Events KSA Full time

    **Position**: Project Manager **Overall Mission**: To oversee the planning, executing, monitoring, and closing out of exhibition stand projects. They are the go-to person for a client during the design, construction and final build of an exhibition stand. **Educational**:Bachelor’s in Architecture or Interior design **Salary ** : 15,000 - 17,000 Saudi...


  • الرياض, Saudi Arabia Parsons Full time

    Parsons is looking for an amazingly talented Event Traffic Management Specialist to join our team. Event Traffic Management Specialist plans and coordinates traffic management for special events, ensuring mínimal disruption to regular traffic patterns. **What You'll Be Doing**: - Event Traffic Planning: Develop traffic management plans for special events...


  • الرياض, Saudi Arabia Firma Events Full time

    **Job Overview**: **Key Responsibilities**: **1. Market Research & Analysis**: Conduct market research to identify new business opportunities, industry trends, and potential clients in Saudi Arabia. Analyze competitor activities and strategies to position Firma Events effectively in the market. **2. Sales & Business Development**: Develop and implement...


  • الرياض, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya Investment Company invites you to join our team as a Manager - Events Management, where you will play a crucial role in shaping unforgettable experiences for our guests and stakeholders. In this position, you will be responsible for overseeing the planning, execution, and evaluation of various events that align with our commitment to excellence in...


  • الرياض, Saudi Arabia Qiddiya Investment Company Full time

    **Key Responsibilities**: - Design and develop a comprehensive calendar of internal events that align with company goals and promote employee participation. - Plan and coordinate logistics for events, including budgeting, venue selection, catering, and event materials. - Collaborate with HR and communications teams to communicate event details effectively...

  • Director of Events

    1 week ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24185308 **Job Category**Event Management **Location**JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Oversees the functions of Event Management, including the departments of Event Planning,...

  • General Manager

    2 weeks ago


    الرياض, Saudi Arabia Career Maker Full time

    **Urgent Hiring!!!** **Key Responsibilities:Strategic Leadership & Business Development**: - Develop and implement strategic plans to grow the company’s presence in the events and exhibitions industry. - Build and maintain strong relationships with corporate clients, government entities, and key stakeholders. - Identify new business opportunities and...

  • Event Executive

    1 week ago


    الرياض, Saudi Arabia Splendid Travel & Tourism Full time

    **Job Title**: Event Executive. **Job Location**: Riyadh - KSA. **Job Type**: Full time. A well-established Event Management Company is seeking an enthusiastic Event Executive to manage and coordinate client relations. **Required: - ** - Exceptional communication skills. - Professional appearance. - Pleasant personality. - Preferred Female - 1-2 years...

  • Sales Manager

    2 weeks ago


    الرياض, Saudi Arabia Career Maker Full time

    **Urgent Hiring!!!** **Key Responsibilities**: - Develop and implement a sales strategy to secure new business opportunities in **corporate events, exhibitions, concerts, and themed activations**. - Build and maintain strong relationships with corporate clients, government entities, and event organizers. - Identify and pursue leads for **B2B partnerships,...


  • الرياض, Saudi Arabia BROS Mastermind Events KSA Full time

    **Position**: Operations Coordinator **Overall Mission**: An Operations Coordinator oversees a project from A to Z, coordinates with production and installation, of each project within the agreed guidelines in respect to company process and project milestones and time frame, follows up until delivery and ensure client satisfaction. Ability to meet deadlines...


  • الرياض, Saudi Arabia MOVENPICK Full time

    **Company Description** Mövenpick Hotels & Residences is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a...

  • Officer Manager

    3 weeks ago


    الرياض, Saudi Arabia Neuberger Berman Group LLC Full time

    Officer Manager & Executive Assistant Job Description **Position Overview** We are seeking an experienced friendly, professional Executive Assistant (EA) / Office Manager to join our Riyadh office. This person needs to provide effective and efficient administrative support to the Managing Director and team in the Riyadh office. The individual should have...

  • Office Assistant

    3 days ago


    الرياض, Saudi Arabia Avamels Printing Solutions Full time

    Avamels Printing Solutions is looking for a proactive and organized Office Assistant to join our team in Riyadh. This role is integral to maintaining a smooth-running office environment by providing essential administrative support across various departments and assisting in daily operations. **Key Responsibilities**: - **Administrative Support**: Assist...