Call Center Agent

**QUALIFICATIONS**: - With 2 years of experience in call center and Reception. **ESSENTIAL SKILLS**: - Good communication Skills. - Good English. - Computer Skills. - Full knowledge of Word, Excel and all Microsoft. **DETAILED JOB DESCRIPTION AND RESPONSIBILITIES**: - Receiving incoming and outgoing calls. - Responding to patients’ inquiries and...

Job Title: Contact Center Agent - (Bilingual - English and Arabic ) Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Essential Functions/Core Responsibilities: **Receive in-bound calls from customers, prospects and...

**Responsibilities**: - To carry out any additional duties requested by management, related to hotel operational activities. - Answer hotel’s main telephone number and connect guest and colleagues to the correct telephone extension. - Greet all callers with warm and sincere greeting. - To carry out wake-up call procedures to perfection and maintain...

Premium Solutions Consultancy is hiring on behalf of a leading group of companies in KSA - NEOM PROJECT (The line). Position: Contract Center Specialist Location: Saudi Arabia. Project Name: NEOM PROJECT (The line). **Role Purposes: -** Working as part of the FM Contact Centre of NEOM Facilities Management; the role is to work as Contact Centre...

**Company Description** Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth** The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but...

Assist in evaluating and monitoring call quality to ensure adherence to company standards. - Provide constructive feedback to call center agents based on call evaluations. - Support the preparation of quality reports and performance analysis. - Participate in team meetings and training sessions to understand call center operations. - Collaborate with team...

The Quality Control Specialist ensures exceptional customer service by monitoring agent interactions and providing feedback. This role focuses on enhancing performance, improving customer satisfaction, and implementing quality assurance initiatives for continuous improvement **Key Accountabilities**: - Monitor and evaluate customer interactions across...

The Role **Requirements**: - 1-3 years’ experience in a call centre environment or in a customer service support role - Good knowledge of IT systems and CRM systems - Knowledge of customer service practices and principles - Good knowledge of English and Arabic About the company

**Responsibilities include, but are not limited to**: - Ensure that our patient direct staff provide consistent, superior customer service. - Build and maintain a positive working environment that attracts and retains high-quality patient service staff. - Ensure that patients’ questions and issues are resolved properly and quickly. - Instruct patients via...

Identify and analyse user requirements - Aware of development practices, technologies, and security implications - Write well-designed, efficient, secure code - Review, test and debug team members’ code - Manage deployment of CVP components across cisco servers - Knowledge of software unit testing and integration testing practices,...

Saudi National Only. - Bachelor’s degree or equivalent professional experience in security - 4 years experience of physical security management - Fluent in Arabic and English. Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Security team across Saudi Cluster. As...

Riyadh, Saudi Arabia - Tech Hiring - 3110023 **_Do_** - **HelpDesk - Call Center Agent**: **Job Scope**: - 2-4 years of relevant experience in same positions - Log the enquiry as HD ticket and ensure ticket is categorized, prioritized, and assigned correctly. - Capture adequate information for the ticket from the user for L1/L2/L3 team to troubleshoot the...

**Employment Type**: Freelance Position (40hrs a week) Duration: 6 Weeks (potential extension) **About Us**: Sanabil Venture Studio, a partnership between Sanabil Investments and Stryber, merges top-tier talent, seasoned founders, and robust funding to propel startups to unicorn status. Leveraging a blend of industry, technology, and startup expertise, we...

Bachelors Degree in Mechanical or Electrical Engineering. - Proficient with Microsoft Office products (e.g., Excel, Word) and web-based operational tools. - Proficient with Change Management Systems (CMS) and Ticket Systems. - Broad operational knowledge and experience in a critical operational environment with and familiarity with electrical and mechanical...

We are seeking talented expatriates to join our company in Kuwait, with opportunities to grow and develop. the following positions in our Sales, Customer Service, Operations and Finance Department are as follow: - Service Center Executive - Tele-Sales Position - Outdoor Sales Executive - Customer Services Agent - Courier - Accountant - Sr....

Bachelor's degree in engineering, project management, construction management or similar technical focus - Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) - Knowledge of key electrical competencies and theory - Must be a Saudi Arabian/GCC national AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS...

**Responsibilities**: - Create focused conversations with guests which identify their personal preferences. - Be proactive and anticipate the complete requirements of each guest in order to make their unique experience memorable. - Act as a hotel “ambassador” at all times. - Takes care of the safe keys and other keys assigned to the Concierge Desk. -...

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

**Job Number** 24167412 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services (e.g.,...

Requirements: - GCC experience. - Solid track record in Sales. - Significant experience in revenue management or a similar analytical role. - Proven communication and interpersonal skills - Financial management and Strategic planning skills - Strong network of connections in GCC and KSA preferred - Relevant education on business administration, marketing,...