Customer Services Sales Leader

2 weeks ago

Riyadh, Saudi Arabia Oracle Full time

Customer Services Sales Leader - Saudi Arabia -23000114

**Applicants are required to read, write, and speak the following languages***: English, Arabic

**Preferred Qualifications**

**_
Do you want to work for a leading Customer Services and thrive in a team environment? Are you a quick-thinking problem solver with a passion for Services sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you._**

KEY OBJECTIVE

The market place is all about Disruption and Digital Transformation. Nowhere is this more apparent than within the key business solution domains. Every boardroom faces the question of whether they are the “disruptor” or the “disrupted”. Oracle is helping organisations leverage the Cloud by offering the broadest and deepest services Cloud platform available in the market.

SPECIFIC RESPONSIBILITIES

We are looking for a leader with a proven track record in leading teams, as a FLM in the Services IT / Cloud industry, with a strong knowledge in Services cross All Platform and Applications Businesses.

The successful applicant will understand Oracle’s cloud value proposition and Services related; competitive landscape; and the partner ecosystem, has a flair for technology, will be abreast with all the latest happenings in the Services attached to the Cloud market, and will spend time to skill and certify themselves

You will add value throughout the Services sales process by:

- Lead a strong, hard working sales team focusing on accelerating services growth and exceeding customer expectations, ensuring you attract and retain top talent.
- Have an entrepreneurial leadership style, with full responsibility to lead, drive and deliver new services Cloud sales revenues across all oracle cloud offerings.
- Implement the Oracle Services strategy throughout the territory, driving customer success.
- Manage Rep performance through objectives, targets and with regular, transparent 1:1 feedback.
- Develop long-term sustainable relations with senior-level customers and partners.
- Collaborate with successful and supportive functions, enabling you and your team’s success.

BUSINESS MANAGEMENT:

- Accountable for Services Bookings growth in KSA
- Responsible for setting the organisation strategy and direction to deliver revenue requirements
- Exhibits credibility & effectively manages internal & external stakeholders, customers & networks
- Responsible for pipeline management, opportunity management and demand generation
- Maintains executive relationships in top accounts and with Partners

LEADERSHIP:

- Experienced executive, capable of managing a diverse team
- Proven track record of executing sales successes & influencing complex deals
- Ability to lead, collaborate and communicate with stakeholders across Oracle’s lines of business
- High levels of energy, passion, creativity and enthusiasm

EXPERIENCE:

- Successfully achieved demonstrable growth across multiple product lines, including a strong understanding of our Services portfolio and offerings
- Strong background and network across the KSA region
- Extensive experience in a direct sales environment
- Extensive experience managing sales teams

**If this sounds like you, we'd love to meet you.**
- At Oracle, we don’t just respect differences - we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before._

**Detailed Description and Job Requirements**

Manages sales of the organization’s services (e.g., maintenance and service contracts).

Manages sales of the organization’s services (e.g., maintenance and service contracts). Group is responsible for developing new accounts and/or expanding existing accounts within an established geographic territory, industry, product segment or channel. Incumbents at the Director and Senior Director level typically manage other sales managers. Incumbents at the Manager level may manage only individual contributor sales account managers and may carry their own sales quota. The incumbent’s level may be determined by the size of the geographic area of responsibility (e.g., region vs. district vs. branch), the size or significance of the industry or product segment for which the incumbent is responsible, or other factors.

May be responsible for attaining sales objectives on branch/area/district/regional basis. Responsible for a limited territory/ industry/ product line. Primary duty is to manage individual contributors, but generally operates at a more senior level than Manager level and may manage through subordinates. Ensures that operational policies are followed and that business objectives are achieve

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