Digital Sales Engineer
3 days ago
The Digital Sales Engineer will engage with our customers though digital and remote sales tools to achieve the agreed sales targets. This role will own the interaction with customers that do not require periodic face to face contact or prefer to interact through integrated digital platforms.
The role with work with customers to actively encourage the transition towards digital integration, self-servicing, and digital interactions in cooperation with the e-commerce managers and other relevant stakeholders, and act as the human point of contact behind the digital relationship.
As the main sales point of contact with the assigned customers, the Digital Sales Engineer will provide pre
**Your role responsibilities will include, but not be limited to, the following**:
- Responsible for the achievement of Orders targets for the Measurement Solutions Portfolio within the agreed segment of customers through digital and remote interactions.
- Own the bookings forecast for the segment and ensure monthly delivery of the volume commitment
- Proactively work with customers to increase digital integration. Specially, to actively move all accounts that may place unsolicited orders or RFQs into a digital self-service platform. Be fluent in the benefits of digital integration and articulate a clear action plan for implementation.
- Act as single human point of contact to secure customer satisfaction during and after the transition. Provide pre
- and post-sales support and regular follow-up.
- Understand in full Emerson’s unique selling propositions and actively contextualize them to the customer industry needs to maximize business
- Monitor digital tools and CRM for leads. Proactively act on leads to convert potential business in the assigned segments.
- Understand and use available data analytics and reports to optimize account growth strategies, including whitespace analysis, pricing actions and customer segmentation
- Monitor and understand the competitive environment at each account and work to displace competition and defend Emerson’s position
- Keep track and communicate customer activities to the wider organization through CRM
- Proactively document and share success cases, customer feedback and quantifiable business results in the assigned customer segment.
- Support the deployment of new digital tools and engagement platforms as new technologies become available.
- Provide guidance and feedback to the organization for the improvement and development of new digital interaction tools.
- Observe the Business Ethics standards stipulated by Emerson.
- Stay constantly informed and proactively request training on the entire MSOL portfolio, rapidly adopting new technologies and incorporating new product launches in the sales strategy
- Understand the overall Emerson strategy and vision
- Observe market and competitor related events and provide inputs and suggestions to business development processes
- Maintain active social media presence in accordance with Emerson’s marketing guidelines
**What do I need to be considered for this role?**
- STEM degree or comparable technical education with 1 - 3 years of experience
- Demonstrated experience selling technologies to customers in the relevant industry
- Experience in engaging with customers through digital platforms and driving e-commerce plans
- Business acumen and understanding of commercial contracts
- Excellent communication and presentation skill both in English, local language. French speaking is a plus.
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