Tools Consultant

1 day ago


Riyadh, Saudi Arabia Encore Theme Full time

Riyadh, Saudi Arabia
- Tech Hiring
- 2942123

**Job Description**:
**Solarwinds Administrator**:
Role and Responsibilities:
- Ground up development, management of modules like NPM,SAM,NCM,NTA.
- Managing multipolar environments with multiple polling Engines.
- Solarwinds NMS capacity planning
- Deploying Hot fixes as and when required
- Creation and tuning alerts for monitored nodes
- Creation of UNDP custom pollers creation for monitoring custom OIDs which are not polled by default.
- Building Network maps using network Atlas.
- Memory and highly customized alerting for capacity bottlenecks
- Device configuration backup and compliance reporting with NCM
- Coordinating with Solarwinds TAC Team for any issues concern.
- Working on Automated and Manual reports.
- Server Addition and Decommissioning from solarwinds tool.
- Experience in tools support and implementation in production environment
- Working on client requests on monitoring status of various devices.
- Working on Request Item, Incident task and Change Request and completing them within SLA
- Should have complete knowledge all tools modules
- NetFlow Traffic Analyze.
- Network Configuration Manager.
- IP Address Manager. User Device Tracker.
- Knowledge and experience in re-engineering concepts and tools which I use to re-engineer the process and improve it to make the business effective and efficient.
- Monitor the complete network 24/7/365, to keep network and systems functioning in a stable operation mode.
- Proactive problem resolutions round-the-clock and support to field staff.
- Detecting alarms and identifying traffic bottlenecks before delays are out of hand.
- Fault, performance, and availability monitoring.
- Hop-by-hop analysis along critical paths.
- Cross-stack network data correlation.
- Customizable topology and dependency-aware intelligent alerts.
- Dynamic wired and wireless network discovery and mapping.
- Analyze root causes and reduce repeat incidents to boost your IT help desk's productivity.
- Produce periodical system performance.
- Monthly Status Reports/Dashboard
- Receives and responds to Service Desk calls.
- Coordinates support between third-party vendors and end users.
- Understands the principle setup design and implementation.
- Provides technical support for all IT Division personnel.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Ability to resolve problems in a timely manner and prevent reoccurring problems.
- Strong and proven ability to render clear documentation and system specifications from interviews/discussions/workshops
- Requires exceptional collaborative, teaming and consensus building abilities, as well as proficiency in cross-discipline, cross-organization and cross-product group cooperation.

**Preferred Technology**:

- Solarwind and other Monitoring tools.
- Understanding Network & Server architecture and setup

Other Skills/Abilities:
- Excellent critical thinking and problem solving skills
- Accepts responsibility, ownership, and accountability for work results
- Finds a high-volume, dynamic work environment engaging
- Ability to organize and prioritize competing priorities
- Solarwinds



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