Spare Part

2 weeks ago

الرياض, Saudi Arabia Daikin Europe N.V. Full time

Daikin Middle East & Africa (DAME) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.

DAME is Daikin’s Middle East and Africa regional HQ. The regional has headquarter in Dubai and other offices in Abu Dhabi, Cairo (Egypt), Riyadh (Saudi Arabia), Jeddah (Saudi Arabia), Qatar as well as 2 production plants, and 2 sales subsidiaries and offices and a whole network of independent distributors and dealers across the MEA region.

**Responsibilities**:

- Provide Spare Parts support to Spare Dealers/Customers in Saudi Arabia
- Spot the Spare Parts Sales Opportunities in Service from Spare parts dealers and convert them to orders and revenue through support from Technical Service Team

To achieve the above perform the following
- Understand and manage customer expectations on Spare parts requirements keeping in mind Promptness Reliability and Kindness which is the fundamental to DAIKIN
- Convert every lead into opportunities from Distributors for Service and Parts
- Order management and delivery in DKSA promptly and reliably keeping in mind Customer satisfaction
- Process customer Spare Parts orders in SAP on time and improve customer satisfaction
- Dealers management - Parts Sales
- Participate in review meetings and take note of any challenges on Parts support to take necessary actions.
- Achieve monthly and yearly spare parts billing and profit margin target
- Achieve Customer Satisfaction by responding to customers as per KPI guidelines
- Prepare Monthly Reports on Spare Parts Sales Performance adhering to deadlines
- Analyzing the Spare parts billing and invoice submission each month on all aspects and follow up with customers for payment
- Act as a custodian of customer satisfaction for customers
- Report on open orders, order booking for customers with evaluation.
- Close coordination with 3PL warehouse, factory warehouse and customers forwarders for shipment collection
- Manage shortage and damage claims from customers.
- Invoice Submission - prepare and submit LC / CAD/ SBLC etc. docs to finance for payment collection
- KPI responsibility

1. Customer Satisfaction

2. Achieving Dealers Spare Parts Target

**Job Requirements**:
Experience & Knowledge:

- Knowledge of Spare Parts Business in HVAC industry
- Distribution Network Management
- Great negotiation skills
- Excellent understanding of logistics requirement of Internal and Domestic.
- Excellent networking and time management skills
- Minimum 5 Years of experience
- Ability to make reports and conduct Presentations

**Education**:

- Bachelor of Science / Engineering Graduate Degree / Marketing

**Skills**:

- Proficiency in English (both verbal & written). Knowledge of Arabic would be added advantage
- Strong analytical skills
- Ability to plan and lead meetings

**Personality Attributes**:

- Highly flexible in working with multicultural organization
- Good internal communication skills
- Results Oriented and Team Player
- Customer Service Oriented
- Readiness to travel throughout the kingdom on business

**Preferred**:

- Willingness to work under pressure and take challenges.
- Working Knowledge on ERP system

**Additional Comments: (not mandatory but can be an advantage)**

Experience working with HVAC Spare parts or Products

Daikin Middle East & Africa FZE is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.

**Good climate starts with people**
Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.

  • Automobile Spare Parts Sales Specialist

    3 months ago

    الرياض, Saudi Arabia FDCO Full time

    **Responsibilities**: - Manage the entire process of sourcing, buying, and selling motorbike spare parts and accessories. - To build and maintain strong relationships with suppliers and customers, whether businesses or retailers. - Register and maintain product details information for technical and marketing purposes. - Register, monitor, and update stock...

  • Two Wheeler Spare Parts Sales Man

    1 month ago

    الرياض, Saudi Arabia FDCO Full time

    **WE ARE HIRING - URGENTLY!** **Position**: Two-Wheeler Spare Parts Salesman **Location**: Riyadh, Saudi Arabia We are urgently seeking an experienced **Two-Wheeler Spare Parts Salesman** to join our team in Riyadh. **Requirements**: - Minimum of 2 years experience in two-wheeler spare parts sales - Valid and transferable Iqama - Basic knowledge of...

  • Auto Mobile

    3 months ago

    الرياض, Saudi Arabia FDCO Full time

    **Key Responsibilities**: - Manage the sales of two-wheeler spare parts to customers. - Purchase spare parts and negotiate with suppliers for the best deals. - Maintain and organize inventory, ensuring optimal stock levels. - Track and monitor inventory flow, placing orders as necessary to avoid shortages. - Handle pricing, quotations, and invoicing for...

  • Sales Engineer

    2 months ago

    الرياض, Saudi Arabia Binshehab Co Full time

    Build a database for the existing and prospective customers containing their data. Sustaining long-lasting relationships with new and existing customers based within an assigned sales territory. Contact or visit customers to promote products and services; make offers, and review specifications and competitive advantage. Traveling within an assigned sales...

  • Warehouse Manager

    4 weeks ago

    الرياض, Saudi Arabia Unique Closets Full time

    A **Warehouse Manager** with expertise in closets spare parts is responsible for overseeing the storage, inventory, and distribution of components such as hardware, panels, rails, and accessories used in closet manufacturing and installations. This role ensures efficient operations, proper organization of spare parts, and timely delivery to support...

  • After Sales Manager

    2 months ago

    الرياض, Saudi Arabia Bosch Group Full time

    **Company Description** Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe. **Welcome to Bosch** - Service Agreement Development: - Design and...

  • Counter Sale Representative

    2 months ago

    الرياض, Saudi Arabia Binshehab Co Full time

    Location: several different cities within Saudi Arabia Core experience: heavy equipment spare parts sales **Overall Goal** Provide customer service for various parts ordering tasks, including taking orders, researching technical data, and data entry. **Role and Responsibilities** Greeting the customers in a friendly and timely manner. Paying close...

  • Service Coordinator

    6 days ago

    الرياض, Saudi Arabia Inspire Management Training Center Full time

    **Responsibilities**: - Coordinate and manage service-related activities for heavy equipment maintenance. - Prepare quotations, maintain service department files (service reports, overtime sheets, machine damage reports, etc.), and ensure proper documentation. - Liaise with service supervisors to schedule service visits efficiently. - Work closely with load...

  • Manager, Aircraft On Ground

    5 days ago

    الرياض, Saudi Arabia Riyadh Air Full time

    **About the Company**: Riyadh Air (RX), based in Saudi Arabia's capital, is the new national airline shaping the future of aviation. Aiming to transform the kingdom into a global aviation and trade hub, Riyadh Air is a digitally native airline connecting the world to over 100 destinations. **About the Role**: Are you a dynamic leader with a knack for solving...

  • Electrical Maintenance Technician

    2 months ago

    الرياض, Saudi Arabia SIG Group Full time

    **You may be our new** **Electrical Maintenance Technician** **SIG competencies** - We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and...

  • Mechanical Maintenance Technician

    2 months ago

    الرياض, Saudi Arabia SIG Group Full time

    **You may be our new** **Mechanical Maintenance Technician** **SIG competencies** - We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and...

  • Maintenance Field Engineer

    1 month ago

    الرياض, Saudi Arabia VMCO Gulf Full time

    **Job Description: Maintenance Field Engineer** **Position**: Maintenance Field Engineer**Location**: Riyadh, Saudi Arabia**Department**: Maintenance**Employment Type**: Full-Time **Role Overview**: **Key Responsibilities:Technical Operations** - **Machine Installation & Servicing**: - Oversee the installation and commissioning of machines at customer...

  • Sales Executive

    4 months ago

    الرياض, Saudi Arabia Landmass Trading Company Full time

    **Job Title**: Sales Executive **Company**: Landmass Trading Company **Location**: Riyadh, Saudi Arabia **Key Responsibilities**: - Promote and sell HVAC spare parts to clients and customers in the region. - Develop and maintain strong relationships with new and existing customers to generate business leads and sales. - Identify customer needs, present...

  • Mechanical Supervisor

    4 months ago

    الرياض, Saudi Arabia AL HADA CONTRACTING COMPANY Full time

    *Requirements:* - Diploma in Mechanical Engineering-SCE registered - Minimum 3 years in a supervisor position in any FM industry - Extensive knowledge of Pumps, Chillers, AHUs, VRVs, plumbing, Firefighting, spare parts etc. - Excellent technical skills in MS Office - Working knowledge of CMMS/CAFM software - Fluent in English reading and...

  • Mechanical Supervisor

    1 month ago

    الرياض, Saudi Arabia AL HADA CONTRACTING COMPANY Full time

    *Requirements:* - Diploma in Mechanical Engineering-SCE registered - Minimum 3 years in a supervisor position in any FM industry - Extensive knowledge of Pumps, Chillers, AHUs, VRVs, plumbing, Firefighting, spare parts etc. - Excellent technical skills in MS Office - Working knowledge of CMMS/CAFM software - Fluent in English reading and writing Pay:...

  • Mechanical Supervisor

    4 months ago

    الرياض, Saudi Arabia AL HADA CONTRACTING COMPANY Full time

    *Requirements:* - Diploma in Mechanical Engineering-SCE registered - Minimum 3 years in a supervisor position in any FM industry - Extensive knowledge of Pumps, Chillers, AHUs, VRVs, plumbing, Firefighting, spare parts etc. - Excellent technical skills in MS Office - Working knowledge of CMMS/CAFM software - Fluent in English reading and writing Pay:...

  • Appliance Technician Ii

    2 weeks ago

    الرياض, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Posted on Saturday, 21 December 2024, 20 Jumada Al Thani 1446 Sunday, 12 January 2025, 12 Rajab 1446 Location Riyadh Department/Section Elevator & Appliance Section Performs preventive maintenance, repair, troubleshooting and adjustment of minor household appliances. Assists in repairing and maintaining automatic doors, barriers and housekeeping...

  • Transmission and Distribution Reliability

    3 months ago

    الرياض, Saudi Arabia Elia Grid International Full time

    **Company Overview** Elia Grid International (EGI) offers consultancy and engineering services to a diverse and international client base in the power sector. Based on innovative and proven expertise, combined with hands-on experience from our European Transmission Systems Operators (Elia in Belgium and 50Hertz in Germany), Elia Grid International is the...

  • Transmission and Distribution Reliability

    1 month ago

    الرياض, Saudi Arabia Elia Grid International Full time

    **Company Overview** Elia Grid International (EGI) offers consultancy and engineering services to a diverse and international client base in the power sector. Based on innovative and proven expertise, combined with hands-on experience from our European Transmission Systems Operators (Elia in Belgium and 50Hertz in Germany), Elia Grid International is the...

  • Manager of Engineering Project Management

    3 months ago

    الرياض, Saudi Arabia King Abdullah bin Abdulaziz University Hospital Full time

    **Position Purpose**: Manages, leads the projects team from the planning phase and commissioning to the final execution. Monitors staff development and the performance of the staff. Reviews the department’s technical/ administration support team and carries out all the administrative work within the department and with any/all of the related hospital...