Loyalty Program Manager
7 months ago
Responsible for the design, implementation, and management of customer loyalty programs with marketing, sales, and customer service teams to create and deliver value to loyal customers such as THEMARI Program.
**Key Responsibilities**:
Oversee the implementation and day-to-day operations of loyalty programs.
Continuously assess and improve the effectiveness of existing.
Analyze customer data to identify trends, preferences, and areas for improvement.
Develop and execute strategies to increase customer engagement and participation in programs.
Create personalized experiences and rewards that enhance customer satisfaction and loyalty.
Utilize customer analytics and insights to drive decision-making and program enhancements.
Monitor key performance indicators (KPIs) to evaluate the success of loyalty programs.
Collaborate with marketing, sales, customer service, and IT teams to ensure seamless program integration and execution.
Coordinate with external partners and vendors to enhance program offerings and customer experience.
Develop and manage communication plans to effectively promote loyalty programs and benefits to customers.
Monitor expenditures and optimize program costs to achieve financial targets.
Identify and mitigate risks associated with loyalty program operations.
**Qualifications**:
Bachelors degree in marketing, Business Administration, or a related field. A masters degree is a plus.
Minimum of 3-5 years of experience in loyalty program management.
Proven track record of designing and managing successful customer loyalty programs
**Skills**:
Strong analytical skills with the ability to interpret complex data and develop actionable insights.
Excellent communication and interpersonal skills.
Strong project management skills with the ability to manage multiple projects simultaneously.
-
Quality Program Senior Manager
6 months ago
Jeddah, Saudi Arabia Bureau Veritas Full timeWe are a world leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility. **JOB DESCRIPTION** **Specialty**: - Program Quality Management - Experience of dealing with customers and suppliers - Excellent...
-
Business Development and Partnerships Specialist
6 months ago
Jeddah, Saudi Arabia Resal Full timeWork to KPI’s and revenue targets as set by management. - Prepare reports of Business Development department timely and accurately to meet company and department requirements, policies and standards - Pursuing strategic leads/opportunities by cultivating partnerships or other commercial relationships, and/or identifying new markets either locally,...
-
Health & Wellness Marketing Department Manager
6 months ago
Jeddah, Saudi Arabia Nahdi Full timeStrategic Management, Planning & Execution of Category and Brand Masterplans for their respective categories through collaboration with concerned stakeholders to deliver total Nahdi vision. Accountabilities **Business Understanding & Strategic Inputs**: - Lead a research for solid understanding of the category and female shopper in order to find...
-
Quality Program Director
6 months ago
Jeddah, Saudi Arabia Bureau Veritas Full timeWe are a world leader in Testing, Inspection and Certification (TIC), delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility. **JOB DESCRIPTION** **Specialty**: - Program Quality Management - Experience of dealing with customers and suppliers - Excellent...
-
Srmgr-sales I
6 months ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 23193271 **Job Category** Sales & Marketing **Location** Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and...
-
Shikra Program Manager Ksa and Local Manager
6 months ago
Jeddah, Saudi Arabia Thales Full timeLocation: Jeddah, Saudi Arabia In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. We have...
-
Marketing Manager
7 months ago
Jeddah, Saudi Arabia Hilton Full timeMarketing Manager - The Hotel Galleria Jeddah A Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities. The role will be responsible for leading the marketing team and ensuring the department performs an integral role in bringing...
-
Marketing Manager
7 months ago
Jeddah, Saudi Arabia Hilton Full timeA Marketing Manager will will play a crucial role in developing and implementing the annual marketing plan, driving key objectives, current initiatives and relevant marketing activities. The role will be responsible for leading the marketing team and ensuring the department performs an integral role in bringing together all function areas to ensure...
-
Elite Program
8 months ago
Jeddah, Saudi Arabia Bupa Arabia Full timeManage members’ experience with the relevant functions to ensure that services are delivered end to end for the members in every touch point of their journey on a timely manner and being the main point of contact including off-site customer interaction. - Collaborate with cross functional service leaders to customize healthcare services according to the...
-
S&op Program Manager
8 months ago
Jeddah, Saudi Arabia Afaq - Warehouse Branch Full timeYou hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification - A strong team player, you thrive when working with others, - You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you, - You’re a quick...
-
Senior Sales Account Manager
6 months ago
Jeddah, Saudi Arabia EXANTE Full time**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options. We are...
-
Assistant Director of Sales
7 months ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 24099213 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort...
-
Medical Coders
8 months ago
Jeddah, Saudi Arabia AlBorg Diagnostics Full timeAl Borg Diagnostics, a leading provider of diagnostic health services, is seeking dedicated and detail-oriented Medical Coders to join our team as part of the Tamheer Program. As a Medical Coder, you will play a crucial role in assigning accurate codes to diagnoses and procedures for proper billing and documentation purposes. At Al Borg Diagnostics, we...
-
Trade Marketing Manager
8 months ago
Jeddah, Saudi Arabia Abbott Laboratories Full timeRole Description: Drive growth of Abbott Nutrition products through the development of strategic partnerships with key accounts that build long-term and sustainable business partnerships with strategically important accounts and boost brand loyalty and advocacy. - Develop a deep understanding and relationship of all key account stakeholders and...
-
M&b and Personal Care Marketing Department
6 months ago
Jeddah, Saudi Arabia Talent Pal Full timeStrategic Management, Planning & Execution of Category and Brand Masterplans for their respective categories through collaboration with concerned stakeholders to deliver total Nahdi vision. **Accountabilities** **Business Understanding & Strategic Inputs**: - Lead a research for solid understanding of the category and female shopper in order to find...
-
Marketing & Branding Manager - Aramco
7 months ago
Jeddah, Saudi Arabia Talent Pal Full time**Aramco Energizes the World Economy**: Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce...
-
Front Office Shift Leader
7 months ago
Jeddah, Saudi Arabia ibis Jeddah Malik Road Full timePRIMARY OBJECTIVE OF POSITION Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to...
-
Guest Relations Manager
6 months ago
Jeddah, Saudi Arabia Eram Talent Full timeEram Talent is currently seeking a highly skilled and experienced Guest Relations Manager to join our hospitality team. As the Guest Relations Manager, you will be responsible for overseeing all aspects of guest relations to ensure an exceptional guest experience. Your main duties will include managing a team of guest relations staff, developing and...
-
Marketing Manager
6 months ago
Jeddah, Saudi Arabia Pillars Investment Company Full timeResponsible for leading and managing the marketing, advertising, promotional activities, brand equity, research, and brand health for the company. The job exists to take the brands to the place where it should lead the company to achieve its vision by creating a strong competitive edge that will empower the brands to compete nationally and internationally....
-
Graduate Program
6 months ago
Jeddah, Saudi Arabia Lucid Motors Full time**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...