Cash Collection Associate

1 week ago


Riyadh, Saudi Arabia Nana Direct Full time

**About Nana**:
Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.

**Highlights**:
Nana funding: 500M SAR
Current funding stage: Series C
Nana backed by: STV, MEVP, Wamda Capital, Saudi Venture Capital, Impact46, Watar Partners

**Duties and Responsibilities**:

- Collaborating on debt collection strategies with other departments.
- Enacting debt recovery plans that adhere to the FDCPA.
- Contacting debtors by telephone to negotiate debt recovery.
- Preventing recurring delinquency by negotiating manageable debt payment plans.
- Negotiating settlements to recover a maximum percentage of outstanding debt.
- Keeping hard copy and electronic records of all documents, payment plans, and amounts paid.
- Researching publicly available resources to track down defaulters, including credit bureau information, databases, loan documents, and background checks.
- Sending statements of delinquency to the Credit Bureau and initiating legal proceedings if debt recovery fails.
- Purging records where debts have been satisfied.
- Daily reconciliation for the data of POS with system (Cash - Mada Visa Master...)

**Requirements**:

- Bachelor’s degree in Finance or relevant field
- A minimum of 2 years experience in a sales or customer service role.
- Previous experience in debt collection will be advantageous.
- Proficiency in debt collection software.



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