Immigration Coordinator

7 months ago


Riyadh, Saudi Arabia Move One Full time

Job Description

The Move One Immigration Coordinator is a senior member of the immigration team and is the primary point of accountability for Move One's immigration clients in their assigned destination.

RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS

Monitoring changes in the immigration legislation and reporting on new requirements / changes to all the interested parties (Immigration Team / Country Manager / Product Manager / Clients);
Conducting bi-monthly staff meetings covering scheduling, training updates, and operational reminders, with all local Immigration staff, including phone meetings with any consultants in other cities;
Ensuring that all services are invoiced within the shortest possible time (not later than 48hrs after the service is complete), in accordance with clients billing requirements;
**Creating regular - monthly reports (for**: invoiced services, new clients, service issues, staffing issues, feedback, other) for the Country Manager;
Ensuring that Immigration staff complete any updated training programs by the assigned deadline;
Collecting feedback on the vendors and reporting to the Country Manager of any service issues arising from those feedback reports;
Collecting feedback from clients (Transferee, HR, RMC, other) and reporting it to the Country Manager and Key Account Manager, and recording it in V3;
Meeting, as required, with representatives of the preferred vendors to ensure a positive working relationship;
Ensuring that immigration templates, information in V3 and on Move One website is always up to date;
Monitoring the holiday scheduling of Immigration staff to avoid staffing shortages;
Assigning booked immigration services to an immigration Consultants;
Immediately advising the client of any service related complaints, issues or challenges;
Immediately notifying the Product Consultant, and Country Manager of any service issues or escalations brought to their attention by a client;
Supporting the Immigration Consultants with guidance, advice, and training during the service;
Monitoring the Immigration Consultants reporting in V3;
Supporting local business development staff by attending meetings with potential clients as required;
Creating and submitting operational reports and updates as required by the Country Manager, Key Account Manager, and Product Manager;
Participating in bi-annual performance reviews of local Immigration staff;
Participating in bi-annual Management Review meetings for their destination;
Responding to client requests for rates or immigration information on the day received (within 24 hours the latest);
Completing any client forms related to the service;
Tracking upcoming expiration dates in viaRELO and notifying the appropriate contact (local HR, Lead Consultant, or HQ Regional Coordinator) of any expiration date notices;
Recording vital service related information in viaRELO, and monitoring data entered by Consultants (comments, statuses, time-tracker, costs, other fields, and closing jobs;
Updating client specific information based on client alignment;
Representing Move One at expat events in their location as needed;
Work effectively as a team contributor on all assignments;
Interact professionally with other employees, customers and suppliers;
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations;
Perform quality work within deadlines with or without direct supervision;

**Skills**:
University degree or equivalent

Service industry work experience

Strong PC skills

Knowledge of local immigration/labor regulation is preferable

English language - advanced level

WORK REQUIREMENTS

Sophisticated manner (ability to relate to people, clients and staff, at all levels)

Strong service inclination and customer orientation

Ability to communicate clearly, concisely and with confidence (verbally and in writing)

Excellent listening skills

Strong analytical skills

Strong organizational skills

Strong supervisory and people management skills

Attention to detail

Accuracy and Punctuality


  • Immigration Manager

    7 months ago


    Riyadh, Saudi Arabia Immigration Services Full time

    Responsibilities: - Ensure the company complies with all local immigration laws and regulations. - Monitor changes in visa and immigration policies and update relevant stakeholders. - Liaise with immigration authorities to handle any issues or queries. - Maintain accurate records of visa status and expiry dates. - Coordinate with HR and legal departments to...


  • Riyadh, Saudi Arabia Move One Full time

    Job Description Position Purpose The Move One Immigration Coordinator is the primary point of accountability for Move One's immigration clients in their assigned destination and for the assignee during any immigration service. What will you do on a regular basis Stay abreast of changes in the country immigration laws and practices, changes in the...

  • Immigration Associate

    6 months ago


    Riyadh, Saudi Arabia Vialto Partners Full time

    Immigration Associate **Company Description** Vialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Our teams help companies streamline and effectively manage their...

  • Immigration Consultant

    7 months ago


    Riyadh, Saudi Arabia Fragomen Full time

    Job Description We have a fantastic opportunity for an Immigration Consultant to join us. This is a permanent role working with our KSA team, based in Riyadh. About us: Fragomen is the world’s leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60...


  • Riyadh, Saudi Arabia BV Full time

    Job description Minimum 4 years experience in KSA, on a similar job profile. Excellent knowledge in KSA Immigration/Labor procedures. Well versed with KSA govt. websites (MOL, GOSI, MUDAAD, MUQEEM etc.) Excellent Verbal and written skills in English/Arabic. Coordinate with relevant government authorities, including the Ministry of Commerce and...

  • Immigration Consultant

    6 months ago


    Riyadh, Saudi Arabia Fragomen Full time

    Job Description Immigration Consultant Al Khobar We have a fantastic opportunity for an Immigration Consultant to join us. This is a permanent role working with our KSA team, based in Al Khobar. About us: Fragomen is the world’s leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in...


  • Riyadh, Saudi Arabia Move One Full time

    Job Description **POSITION PURPOSE**: The Move One Destination Coordinator is the primary point of contact for Move One’s Relocation Management Company clients (RMCs) regarding destination services. The Destination Coordinator is also responsible for supporting the Destination Consultants in their assigned destinations with guidance, updates, and service...


  • Riyadh, Saudi Arabia Move One Full time

    Job Description **POSITION PURPOSE**: The Move One Destination Coordinator is the primary point of contact for Move One’s Relocation Management Company clients (RMCs) regarding destination services. The Destination Coordinator is also responsible for supporting the Destination Consultants in their assigned destinations with guidance, updates, and service...

  • Relocation Coordinator

    7 months ago


    Riyadh, Saudi Arabia Move One Full time

    Job Description Position Purpose The Move One Relocation Coordinator is the primary point of accountability for Move One’s Relocation Management Company clients (RMCs) and local clients regarding destination and immigration services in their assigned location and for assigned account in accordance to client´s alignment. The Relocation Coordinator is...


  • Riyadh, Saudi Arabia ADB SAFEGATE Full time

    ADB SAFEGATE is a company that provides integrated solutions to airports, airlines, and ANSPs. We are proud to be leading the way with innovative and smart Airside 4.0 solutions that turn airports into smart airports, with the ultimate goal of enhancing the passenger experience. Solutions include airfield lighting, power and control systems, airport and...


  • Riyadh, Saudi Arabia Bureau Veritas Full time

    **Experience**: - Proven experience in government relations, public affairs, or a related field. - Familiarity with the regulatory environment and government processes/portals. - ** Responsibilities**: - Responding to staff enquiries on visa/labour/passport matters - Organizes attestation of certificates and legal translation of documents and other...


  • Riyadh, Saudi Arabia Startech FZE Full time

    Female Accountant / Commercial /Marketing Executive Job Description: Office administration job, Accounts/HR assistance, Support for banking job, submitting chq, documents, Coordinate shipments with supplier, customer, and shipping company Marketing/Sales assistance job, Call the customer for the meeting, support company for visa / immigration /...


  • Riyadh, Saudi Arabia Talent Pal Full time

    Relocruitment are delighted to be working alongside a well-established relocation firm based in Saudi Arabia. They provide corporate, immigration and relocation services in the Middle East and they are now seeking a Client Account Manager to join their growing team in Riyadh, Saudi Arabia. As the Client Account Manager, you will be responsible for managing...

  • Office Manager

    7 months ago


    Riyadh, Saudi Arabia Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Senior Executive

    6 months ago


    Riyadh, Saudi Arabia Wipro Limited Full time

    Riyadh, Saudi Arabia - Tech Hiring - 3058452 **Job Description**: - Government Liaison: - Act as a primary point of contact between our company and relevant government bodies in Saudi Arabia. - Coordinate with local authorities to facilitate business operations, compliance, and regulatory matters. - Set up business accounts on government sites such as...


  • Riyadh, Saudi Arabia Control Risks Full time

    The Government Relations Officer (GRO) plays a pivotal role in ensuring smooth interactions between our organization and government authorities in Saudi. Responsibilities will encompass administrative tasks, compliance, and liaison with local authorities. **Government Liaison**: - Act as a primary point of contact between our company and relevant...

  • HR Specialist

    7 months ago


    Riyadh, Saudi Arabia Punto Prima Full time

    **Job description** **Responsibilities**: Experience in Employment Law, Employee Relations, Benefits, Global Mobility, Compliance and Training Respond to/refer HR-related inquiries - Immigration process. Managing internal communication with employees. Developing a training budget for the identified training plans, initiatives, and programs. Participate in...

  • Operation Associate

    6 months ago


    Riyadh, Saudi Arabia Proven Arabia Full time

    **Responsibilities**: - Responsible for performing production administrative duties in and outside the office. - Responsible for collecting and delivering documents from and to clients, ensure that packages or messages are delivered in a time efficient manner. - Display service-oriented mentality and responds to customer needs with a sense of urgency. -...


  • Riyadh, Saudi Arabia Arabian Enterprise Incubators (AEI Saudi) Full time

    **PURPOSE OF YOUR JOB**: The Back Office Business Unit delivers ongoing statutory and regulatory business compliance services to registered entities in the Kingdom, including: - Renewal of Portals and Certificates - Managing Entity Portals - HR/immigration/government relations support The purpose of your role is to support the Head of Strategic Accounts to...

  • Reporting Manager

    7 months ago


    Riyadh, Saudi Arabia Mace Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site. Within our Consult business we harness our unique combination of...