Vip Lifestyle Manager, English/arabic Speakers
5 days ago
**Days**:Sunday to Thursday**
**Hours; **0900 -1800, with out of hours availability**
**Location: Riyadh, Kingdom of Saudi Arabia**
**Salary: 25,000-30,000 SAR Per Month **(depending on experience)**
**Contract: Permanent**
**Start date: ASAP**
A hugely exciting and unique opportunity has arisen for a VIP Lifestyle Manager to lead the Division of one of the world’s leading Lifestyle Management Groups, and be based in the KSA
This is a pioneering position, and you will launch the official lifestyle management department in the KSA (currently serviced from Dubai where there is already a full-scale team in place)
You will ultimately be responsible for fulfilling the Company’s vision in order to be the global authority in luxury lifestyle management, and redefining excellence
Contractual hours for this role are 09:00-18:00 Sunday to Thursday to reflect the local working culture and requirements of the business and its’ Clients. Additional outside-hours availability and willingness to be on-call are integral to the role, in case of service-related emergency
- Have existing connections in the region with the confidence to socialize and expand networks;
- Be able to develop and maintain their own contact books to ensure they are up to date with latest trends;
- Cultivate strong personal Client relationships and closely manage each Member’s journey to fully emerge into Members’ family and professional lives, as their key primary contact;
- Ensure high individual engagement, satisfaction, loyalty, retention, and perception of value;
- Ensure relevant and meaningful introductions are made;
- Ensure that Member requests are fulfilled in a timely manner and to the highest levels of personalisation and quality;
- Ensure that a detailed, accurate and up to date CRM profile is held for each individual Member and that all Member activity, behaviour and spend data is captured in high detail
- Be fluent in the English Language and also speak Arabic
- Have a valid DBS check or be willing to obtain one
- Have excellent contactable references
- Have 5+ years experience working as an Front Office & Guest Relations within 5* Properties; Executive Assistant, Lifestyle/Account Management or Family Office Management
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