Current jobs related to Customer Service Supervisor - Riyadh - odont medical company


  • Riyadh, Ar Riyāḑ, Saudi Arabia Azadea Group Full time

    Job SummaryWe are seeking a Customer Service Supervisor to oversee store operations and ensure exceptional customer service, maximize sales, and profitability in line with company objectives.About the Role:Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    We are currently looking for a skilled Retail Sales Supervisor to lead our retail store or department team.The successful candidate will have excellent leadership and communication skills, with a strong focus on delivering exceptional customer service.Key Responsibilities include:Overseeing the daily operations of the retail store or departmentDeveloping and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    Job SummaryWe are seeking an experienced Customer Service Supervisor to lead our call center team and drive operational excellence. The successful candidate will be responsible for overseeing daily call center operations, managing a team of customer service representatives, and implementing strategies to improve customer satisfaction and retention rates.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Accor Full time

    Job ResponsibilitiesThe Front Office Supervisor is responsible for supervising the Front Desk team, assisting with check-ins and check-outs, and making regular rounds of the hotel to ensure smooth operations in all areas. They must also be able to work well under pressure in a fast-paced and constantly changing environment.Proficient in English (verbal &...


  • Riyadh, Ar Riyāḑ, Saudi Arabia 2P Perfect Presentation Full time

    We are looking for a seasoned Customer Service Supervisor to lead our call center team at 2P Perfect Presentation.Job Overview:The ideal candidate will have a strong background in call center management and be able to drive performance and excellence in our team.Responsibilities include:Leading and mentoring a team of customer support professionalsDeveloping...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Hospitality Operations Coordinator Saudi Petroleum Services Polytechnic seeks a skilled Hospitality Operations Coordinator to join our team. As a key member of the Front Office team, you will be responsible for providing professional and customer-focused service to our guests, ensuring their stay will become a memorable experience. Your role will include key...

  • Customer Service Lead

    2 weeks ago


    Riyadh, Saudi Arabia Cigna Full time

    Description CSR Supervisor will be responsible for handling escalation and complaint calls He/She would need to partner with teams across for smooth working of the customer service team CSR Supervisor would be responsible for giving feedbacks to CSRs based on the audit scores received from the audit teams Ensures customer service needs are met by...


  • Riyadh, Saudi Arabia Marketing Home Group Full time

    We are looking for an enthusiastic and dedicated customer experience Supervisor to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customers’ experience across all channels. About the company: we are a company overseeing, owning, and managing a group...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    **Job Description**The Supervisor Call Center is a critical position that requires a proactive leader who can manage daily call center operations, adhere to company policies, and implement best practices to streamline call center activities. Key responsibilities include overseeing call metrics, monitoring performance indicators, conducting regular training...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Client of imploy Full time

    Our company is committed to providing exceptional customer service and creating a positive shopping experience. As the Assistant Store Manager, you will play a vital role in achieving this goal by assisting in managing day-to-day store operations, driving sales, and ensuring an exceptional customer experience.Main Responsibilities:This position involves...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotels and Resorts Full time

    Job SummaryThe Luxury Service Supervisor is responsible for overseeing the Residential Guest Services Team, ensuring that every interaction with our guests exceeds their expectations. This role requires a deep understanding of luxury hospitality and exceptional leadership skills.Key Responsibilities Include:Providing guidance and coaching to the Guest...

  • Restaurant Supervisor

    2 weeks ago


    Riyadh, Saudi Arabia Blossom’s Cage Café Full time

    We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways...

  • Customer Service

    2 weeks ago


    Riyadh, Saudi Arabia ultra medical group Full time

    Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Accor Full time

    Job Summary:">This challenging role requires a highly organized and result-oriented individual to supervise front desk colleagues, ensure smooth hotel operations, and make decisions on matters involving guest contact with hotel colleagues. The successful candidate will be responsible for maintaining high standards of customer service, resolving guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    Job DescriptionAs a Concierge Supervisor at SOFITEL, you will be responsible for delivering exceptional guest experiences, ensuring their stays are comfortable, and meeting their needs.Main ResponsibilitiesGuest Services: To constantly monitor guest service level, ensuring a maximum guest satisfaction. Demonstrates a commitment to provide warm, anticipative...

  • Field Supervisor

    3 days ago


    Riyadh, Saudi Arabia Baker Hughes Full time

    **Field Supervisor - Wireline Services**: **Do you enjoy being part of a successful team?**: **Would you like the opportunity to learn cutting-edge technology?**: **Do you enjoy being part of a successful team?** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize...


  • Riyadh, Saudi Arabia Talent Pal Full time

    About Jeeny: We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan. We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and...


  • Riyadh, Saudi Arabia Jeeny Full time

    **About Jeeny**: We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan. We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore,...

  • Customers Service

    2 weeks ago


    Riyadh, Saudi Arabia Rentokil Initial Full time

    Rentokil Initial Plc is a FTSE 50 global leader in support services, operating in c.80 countries and employing around 40,000 people.Voted a Management Times top 25 most admired company, we’re a business services company known for protecting people and enhancing lives worldwide **Job Description**: Ensure that Net Promoter Score (NPS) outbound call KPIs is...


  • Riyadh, Saudi Arabia Eram Talent Full time

    At Eram Talent, we are currently looking to hire a Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. **Requirements**: To be successful in this role, you should have prior experience as a Restaurant Supervisor or in a...

Customer Service Supervisor

1 month ago


Riyadh, Saudi Arabia odont medical company Full time

**المهام الوظيفية مشرف خدمة عملاء**:

- المشاركة في صياغة الأهداف للموظفين داخل القسم.
- اختيار وتوظيف العمالة اللازمة وتجهيز الموظفين بالتدريبات.
- التعاون والتجاوب مع الموظفين وتقديم التوجيهات والتوصيات.
- التعامل مع احتياجات العملاء وتلقي المكالمات عند الحاجة.
- ابتكار طرق جديدة لتحسين الإجراءات و تحفيز الموظفين.
- تقييم وقياس أداء الموظفين ومدة انتظار المكالمة تعليقات العملاء.
- الالتزام بسياسات الحضور والإجراءات الخاصة بالشركة.
- تقديم التقارير الدورية للإدارة وتوضيح معوقات العمل.
**المهارات اللازمة لوظيفة مشرف خدمة عملاء**:

- اجادة مهارات التواصل وتقديم خدمة عملاء مميزة.
- القدرة على استخدام برامج مايكروسوفت أوفيس.
- فهم جيد للغة الانجليزية والعربية.
- اجادة استخدام الأدوات التكنولوجيا ومعدات الهاتف المختلفة.
- معرفة إجراءات تقييم الأداء.
- القدرة على التفاوض وتقديم حلول مناسبة للمشكلات.
- امتلاك المهارات التنظيمية والقيادية.
- القدرة على تحمل ضغوط العمل.
**متطلبات العمل في وظيفة مشرف خدمة عملاء**:

- الحصول على درجة البكالوريوس.
- الخبرة العملية في وظيفة مشرف خدمة عملاء لمدة سنتين فاكثر
- يفضل من لديه خبرة في المستشفيات والعيادات الطبية
- سعودي/ة الجنسية
- سكان مدينة الرياض
نوع الوظيفة: دوام كامل

الراتب: ﷼5,000.00 - ﷼7,000.00 لكل شهر

الخبرة:

- وظيفة مشرف خدمة عملاء: سنتان (مطلوب)