Customer Service Excellence Manager

Customer Service Excellence LeaderWe are revolutionizing the food delivery space, leveraging cutting-edge technology to provide fast, reliable, and seamless experiences. As a dynamic global platform, we have rapidly expanded across key regions.This role leads quality assurance efforts and enhances service standards for our Saudi Contact Center. The ideal...

At Syarah, we strive to change the car buying experience in Saudi and the Middle East. We believe that our customers deserve the best, and that's why we're looking for a Quality Assurance Specialist to ensure excellence in every interaction.About the RoleThis role involves assessing the quality of our sales officers' performance, monitoring calls, and...

About VisionXWe are a leading provider of AI solutions, dedicated to simplifying business complexity and driving innovation. With a strong focus on custom, agile systems, we empower our clients to overcome unique challenges and achieve tangible growth.Our global network of industry experts and mentors enables us to stay at the forefront of emerging trends...

Senior Hospitality Professional Wanted:A leading luxury hospitality group seeks a Guest Relations Manager to deliver exceptional customer experiences.The ideal candidate is passionate about hospitality, customer-focused, and skilled in guest engagement.Key Job Responsibilities:Guest Experience Management – Oversee the entire guest journey, ensuring...

Role SummaryWe are seeking a highly organized and customer-focused Customer Care Coordinator to join our team at Al Jabr Rent A Car Co.In this role, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring that all customer interactions are handled in a professional and courteous manner.You will work...

Job OverviewVisionX Technologies, Inc. is a leading provider of innovative AI solutions, dedicated to simplifying business complexity with cutting-edge technology.We are seeking an experienced Service Delivery Excellence Manager to join our team and drive the delivery of high-quality IT services that meet or exceed customer expectations.The successful...

We are seeking a highly motivated Contact Center Team Lead to join our Perfume & Cosmetics industry team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for driving customer satisfaction and operational efficiency.Key Responsibilities:This role involves managing a team of customer service representatives, ensuring they meet...

We are looking for a Director of Service Excellence to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is...

Morni | مرني is seeking a highly skilled Customer Service Manager to join our team. This role plays a critical part in ensuring customer satisfaction by providing timely and satisfactory responses to customer interactions.Key Responsibilities:Oversee Customer Interactions: Ensure that all customer interactions are handled efficiently, effectively, and...

We are seeking an experienced Service Excellence Director to join our team at Avensys Consulting. The successful candidate will have a proven track record of managing customer service teams and improving customer satisfaction metrics.About the RoleThe ideal candidate will have a minimum of 5 years of experience in customer service or customer experience...

Tbwa Chiat/Day Inc is dedicated to delivering outstanding service to our customers. As a Service Delivery Excellence Manager, you'll be responsible for ensuring that our agents meet the highest standards of quality and service.You'll monitor agent calls, chats, and emails to assess quality and adherence to service standards. Your analytical skills and...

ResponsibilitiesThe Service Excellence Lead will be responsible for ensuring that our customer service standards are consistently met and exceeded. This will involve conducting quality inspections across various business lines, identifying gaps in execution, process adherence, and product rules.Additionally, the successful candidate will drive continuous...

About VisionXAt VisionX, we empower businesses to overcome complexity through custom AI solutions. Our mission since 2017 has been to revolutionize the industry with agile systems tailored to each client's unique challenges. We collaborate closely with world-leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR,...

**Job Overview:**As a Customer Service Operations Manager at 2P Perfect Presentation, you will oversee and direct a team of customer service representatives to deliver exceptional service to clients.The ideal candidate is experienced in managing teams and has excellent time management skills to ensure seamless call center operations.

About Arabic Computer Systems:We are a dynamic company looking for a skilled Customer Service Manager Lead to join our team. As a Customer Service Manager Lead, you will be responsible for maintaining positive relationships with customers and overseeing service delivery within the business context.Your primary responsibilities will include:Maintaining...

Role OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...

About the TeamWe are a dynamic team at KONE, dedicated to creating a better world of work. As Director of Service Excellence, you will be part of a collaborative environment where innovation and teamwork thrive. Our company values include a commitment to safety, customer satisfaction, and excellence in everything we do.The successful candidate will have a...

Service Excellence SpecialistWe are seeking an exceptional Service Excellence Specialist to join our team at AJEX. In this critical role, you will be responsible for delivering outstanding service to our customers.Your key objectives will include:Providing top-notch service to all customers via phone, email, or other means.Implementing effective...

Job SummaryThe Service Excellence Specialist will play a critical role in ensuring that our customers receive exceptional service. This individual will be responsible for analyzing customer feedback and developing targeted solutions to improve service delivery.As a seasoned professional, you will bring a deep understanding of customer service principles and...

About the Job:We are seeking a highly skilled professional to join our team as a Service Excellence Director. In this role, you will be responsible for overseeing and improving our customer service operations to ensure exceptional customer experiences.Key Responsibilities:Develop Strategies: Develop strategies to improve customer service operations and...