Client Director

4 weeks ago

Riyadh, Saudi Arabia Serco Plc Full time

Client Director, Advisory with Purpose (AwP)
Make a difference every day

Serco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £230mn in 2023. Its portfolio includes managing assets, data and people across five core sectors; Transportation, Citizen Services, Space, Defence and Advisory with Purpose (AwP).

**Serco operates in four major geographies**: UK & Europe, Americas, Middle East, and Asia Pacific.

The Middle East business is focused on Growth within the UAE and the Kingdom of Saudi Arabia (KSA). In line with the wider group strategy and the increasing imperative to expand our business into KSA further, the Client Director Advisory with Purpose is critical to the successful growth aspirations of the company in the near and long-term future.

Your Opportunity

The key purpose of this role is to lead the growth in Advisory with Purpose across KSA, driving new business development, partnering with customers and building a strong convertible pipeline. The role will also promote wider Serco capabilities in the Kingdom to shape opportunities outside of AwP and within the Transport and Citizen Services sectors.

The role will report directly to the Chief Growth Officer (CGO) of Serco Middle East and have a dotted line to the Chief Digital Officer and Director AwP.

The Client Director Advisory with Purpose will lead end-to-end growth aspirations:
Customer Engagement
Propositions
New Business Development
Pipeline Management

In order to be successful in this role, you will be a highly skilled influencer with excellent negotiation skills and have the ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership.

Key Accountabilities

Deliver sustainable growth in Advisory including ESG, Asset Management, Space, Strategy and Transformation.
Take responsibility and accountability for the growth of our Advisory business in Kingdom of Saudi Arabia and access other adjacent markets matching Serco capabilities
Working with the Director Advisory, take responsibility and accountability for delivering an effective Business Growth Strategy with particular focus on Strategy execution and Key Account Management.
Shape the long-term business development strategy of the Middle East region.
Perform research and investigation to gain insight and data to support the strategy development and design.
Drive client engagement programme to execute the strategy and ensure we are pre-positioned for pipeline and key opportunities.
Support Business Development in the shaping of markets by gaining early market intelligence through research and market analysis.
Develop and leverage capabilities across Serco to meet new and future customer requirements.
Maintain knowledge of Serco market-place, customer trends & issues and associated solutions to facilitate the development of strategic opportunities.
Maintain up-to-date knowledge of the Industry landscape including technological solutions, service offerings and delivery capabilities to facilitate high performing partnerships offering innovative solutions.

Specific Requirements

Degree qualified or equivalent post-graduate training/qualification.
Minimum 10 years Corporate Growth Strategy experience for a company of similar industry and size
Minimum 5 years experience operating at an executive level
Previous experience in Leading large Bids within similar industries and sectors in the Middle East with particularly focus on KSA and the UAE
Evidence of successful completion of significant new business in similar sectors to Serco.
Knowledge of customer base (PIF entities, Giga Projects) and Advisory Services
Ability to manage a defined budget, ensuring cost efficiency and value for money; and to forecast and prepare team budget plans and manage the implementation of spend against agreed objectives.
Exposure to and interpretation of the financial management of simple and complex organisation.
Availability to travel across sites in the region, including relocate locations is essential

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues'

  • Client Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Serco Plc Full time

    Client Director, Advisory with Purpose (AwP)Make a difference every daySerco was established in the Middle East in 1947. The business has matured rapidly in recent times, growing from £46.3mn in 2008 to £140mn in 2010 to £230mn in 2023. Its portfolio includes managing assets, data and people across five core sectors; Transportation, Citizen Services,...

  • Global Client Director

    2 weeks ago

    Riyadh, Saudi Arabia Mindshare Full time

    **Reporting Line**:Direct line to Managing Director, Mindshare KSA **Role context & Overview**: As businesses continue to be impacted by the fast-evolving changes of digitisation, we have an increasingly important role to play in helping our clients navigate the challenges they bring, in addition to helping the Kingdom of Saudi Arabia deliver its message of...

  • Client Services Director

    4 weeks ago

    Riyadh, Saudi Arabia MBR Recruitment Full time

    JOB SUMMARY: Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation. Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...

  • Client Services Director

    4 weeks ago

    Riyadh, Saudi Arabia MBR Recruitment Full time

    JOB SUMMARY: Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation. Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...

  • Client Services Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MBR Recruitment Full time

    JOB SUMMARY:Manages client expectations and ensures the delivery of business services, products, and solutions to ensure client satisfaction, retention, and brand preservation.Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services. Answers client queries and collaborates with...

  • Client Manager, Ksa

    3 weeks ago

    Riyadh, Saudi Arabia AtkinsRéalis Full time

    **Client Manager, Kingdom of Saudi Arabia** The Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with, and developing deep, trusted relationships with identified clients and end-markets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to...

  • Client Manager, Ksa

    2 weeks ago

    Riyadh, Saudi Arabia Atkins Full time

    **Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Client Manager, Kingdom of Saudi Arabia** The Client Manager will report to Regional Strategy & Growth Director and will be responsible...

  • Associate Director, Saudi Arabia

    2 months ago

    Riyadh, Saudi Arabia S&P Global, Inc. Full time

    Associate Director, Saudi Arabia - Client Coverage (S&P Dow Jones Indices) **About the Role**: **Grade Level (for internal use)**: 12 **Associate Director, Saudi Arabia-Client Coverage (S&P Dow Jones Indices)** **The Team**: You'll work within the organization who are responsible for the entire range of S&P Dow Jones Indices' products and/or services....

  • Associate Director, Saudi Arabia

    4 weeks ago

    Riyadh, Saudi Arabia S&P Global, Inc. Full time

    Associate Director, Saudi Arabia - Client Coverage (S&P Dow Jones Indices) **About the Role**: **Grade Level (for internal use)**: 12 **Associate Director, Saudi Arabia-Client Coverage (S&P Dow Jones Indices)** **The Team**: You'll work within the organization who are responsible for the entire range of S&P Dow Jones Indices' products and/or services....

  • Client Manager KSA

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Precision Hire Solution Full time

    Client Manager Kingdom of Saudi Arabia The Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with and developing deep trusted relationships with identified clients and endmarkets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRalis...

  • Client Manager, Ksa

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AtkinsRéalis Full time

    Client Manager, Kingdom of Saudi ArabiaThe Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with, and developing deep, trusted relationships with identified clients and end-markets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRéalis...

  • Art Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tajalla Full time

    Art director will determine which artistic elements to use; articulate the vision to their team; review and approve copy, designs or photography; and determine how to best represent the creative director's conceptAn art director executes the details of the conceptual ideas set by the Creative Director. Art directors are responsible for leading their teams...

  • Sales Director

    2 months ago

    Riyadh, Saudi Arabia Dmenta Full time

    - Lead the business development & Sales initiatives, with the identification of new prospective clients, both Government, Agency & Direct brands. Mapping client requirements & preparation of customized business proposals. 70% sales - 30% team management- The Sales Director is solely responsible for leading all new business efforts to secure new clients and...

  • Sales Director

    4 weeks ago

    Riyadh, Saudi Arabia Dmenta Full time

    - Lead the business development & Sales initiatives, with the identification of new prospective clients, both Government, Agency & Direct brands. Mapping client requirements & preparation of customized business proposals. 70% sales - 30% team management- The Sales Director is solely responsible for leading all new business efforts to secure new clients and...

  • Commercial Director

    2 months ago

    Riyadh, Saudi Arabia NAMI Full time

    This is a full-time on-site role for a Commercial Director. The Commercial Director will be responsible for business planning, commercial management, sales, team management, and leveraging analytical skills to drive growth and success for NAMI. The Commercial Director will work closely with the leadership team to develop and execute commercial strategies,...

  • Executive Director

    2 months ago

    Riyadh, Saudi Arabia Rand Capital Group Full time

    Rand Capital Group is a diversified private equity and corporate advisory firm. Our private equity division pursues investments in established businesses across a diverse number of industries and our advisory division partners with corporates and governments on ventures that have the capacity for sustainable growth and global expansion by providing project...

  • Executive Director

    4 weeks ago

    Riyadh, Saudi Arabia Rand Capital Group Full time

    Rand Capital Group is a diversified private equity and corporate advisory firm. Our private equity division pursues investments in established businesses across a diverse number of industries and our advisory division partners with corporates and governments on ventures that have the capacity for sustainable growth and global expansion by providing project...

  • Commercial Director

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NAMI Full time

    This is a full-time on-site role for a Commercial Director. The Commercial Director will be responsible for business planning, commercial management, sales, team management, and leveraging analytical skills to drive growth and success for NAMI. The Commercial Director will work closely with the leadership team to develop and execute commercial strategies,...

  • Client Manager KSA

    1 month ago

    Riyadh, Saudi Arabia Precision Hire Solution Full time

    Client Manager Kingdom of Saudi Arabia The Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with and developing deep trusted relationships with identified clients and endmarkets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRalis...

  • Client Manager KSA

    4 weeks ago

    Riyadh, Saudi Arabia Precision Hire Solution Full time

    Client Manager Kingdom of Saudi Arabia The Client Manager will report to Regional Strategy & Growth Director and will be responsible for engaging with and developing deep trusted relationships with identified clients and endmarkets with focus on Transportation. They will raise the profile of the business across KSA to win projects aligned to AtkinsRalis...