Helpdesk Operator

3 weeks ago


Riyadh, Saudi Arabia Serco Plc Full time

Make a difference every day

The Job Opportunity
Serco is currently bidding for a new project in Riyadh and we are looking for a Helpdesk Operator to respond to the requests directed to the Helpdesk. Monitor and control the daily operations of the building and to record any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned preventive maintenance.

Our Helpdesk Operator will typically be reporting to a Supervisor or Team Leader and work collaboratively with other Technicians.

Serco delivers essential public services to customers in KSA on behalf of governments, semi-governments and large private corporations.

Good communication and interpersonal skills at an individual and team level. Ability to work in an individual and team environment. Sound analytical skills. Able to work alone with mínimal supervision, or as part of a team.

Specific requirements

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do



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