Customer Service Representative
2 weeks ago
A leading Medical Devices company is actively recruiting a **Customer Service Representative** to be based in **Riyadh, Saudi Arabia.**
**Due to Saudization - this role is open to Saudi Nationals only.**
***
**Key aspects of the role include**:
- Ensure an efficient service to customers including order processing, preparation of the export shipping documentation, coordinating shipments, tracking deliveries and returns, and responding promptly and effectively to all customer queries.
- Manage and maintain all customer data such as address, prices, etc to ensure smooth processing of orders.
- Liaise with internal teams to interpret policy and progress product availability.
- Prepare reports as needed for management.
**Qualifications and Experience**:
- Due to Saudization - this role is open to Saudi Nationals only.
- Bachelor’s Degree in Business, Economic Science or Equivalent.
- A minimum of 3 years of Customer Services experience in a similar sector.
- Experience in Windows Office Software and SAP.
- Excellent fluency in English and Arabic, both spoken & written, _French would be advantageous._
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