Senior Business Developer

6 days ago


Riyadh, Saudi Arabia DIC Full time

Job Accountabilities & Activities
- Works on business and process insights and develop recommendations for enhancement that deliver business value.
- Monitoring the ticketing tool for any potential SLA violations or escalations
- Be the technical interface between the offshore team and the customer and handle any tickets which could not be resolved by offshore team
- Delivery of technical solutions for change management
- Develop close and effective working relationships with all levels of management
- Extract business KPIs that can be generated from systems, implement and setup a process of regular issuance of these KPIs and seek improvements from the business
- Transform Business Requirements of Automation / optimization into realization
- Plays a pivotal role in different business intelligence projects that deliver reports, dashboard and workflow automation from design, interfacing, execution and support with the vendor after implementation
- Manage systems interfaces and ensure these are seamless and error free
- Provide System reports for various departments on-need basis
- Accountable for uploading different data’s from different systems and automate them.

**Salary**: ﷼10,000.00 - ﷼15,000.00 per month

COVID-19 considerations:
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