Executive Office Secretary

4 days ago


Dhahran, Saudi Arabia IHG Full time

**About us**
**Your day to day**
Under the general guidance and supervision of the General Manager, provides efficient and comprehensive secretarial services to Executive staff to meet the needs of all stakeholders. Duties and responsibilities: - Set high performance standards and pursue agreed goals (with your Manager) - Strive for constant improvements and takes responsibility for achieving business results and persevere despite obstacles - Report problems to Management with suggestions for resolution - Work with your Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it. People: - Co-ordinate and arrange activities accorded to the General Manager’s office - Appraise GM of the day to day activities of the section - Arrange appointments and meetings for the GM, recording same in diary and ensure the GM has the appropriate documentation for each appointment - Attend meetings such as Department Heads Meeting, Executive Committee Meeting and others as directed by the GM - Take minutes of attended meetings, accurately transcribe and circulate to appropriate personnel - Arrange room and restaurant reservations for VIP guests/personnel - Prepare welcome letters for GM’s signature - Assess priorities of work and assist in organizing GM’s priorities - Prepare replies to routine correspondence for GM’s signature - Take dictation of correspondence as required - Open and sort mail addressed to the GM - Maintain the strictest confidentiality at all times on all matters - Demonstrate essential overall knowledge of the organization - Understand the responsibilities of other sections and departments and co-operate with them - Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments - Actively participate in and conduct organized meetings - Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication - Work in line with business requirements in a flexible and optimistic manner - Deputize in the absence of your Manager - Establish action plans and schedules for meeting departmental priorities - Prepare induction programs for ExCom’s \ HODs and allocate sufficient time for their implementation - Inspire others to excel by clearly communicating department and section goals and priorities, recognizing good performance and supporting employees when required - Conduct regular training sessions to ensure your direct reports are familiar with departmental S&Ps. Guest experience: - Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information - Understands the hotel’s business priorities, products and services and has a good grasp how the department is run - Brings best practice to the attention of department, shares new ideas that have been read about or discovered - Create a positive hotel image - Adhere to hotel brand standards - Maintain knowledge of special programs and events in the hotel. Responsible business: - Adheres to and enforces the InterContinental Hotels Group Code of Conduct, Hotel Policy and Departmental Procedures - Work effectively with stakeholders and colleagues from different viewpoints, cultures and countries
**What we need from you**
**What we offer**
We will reward all your hard work with a great salary and benefits, a great room discount, and superb training. Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
Job Reference: EMEAA28218



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