Technical Support Specialist
6 months ago
Providing service and support to all end users.
- Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices.
- Utilize the current service management system and update the service desk on tickets Customized.
- Install and configure new end user devices
- Providing the service in transporting end-user devices from one location to another at the headquarters.
- Transportation and installation from one site to another.
- Field engineers are required to be able to communicate in both Arabic languages and English.
**Requirements**:
- Diploma in Computer Science, Information Technology, or a related field.
- At least 8 years of experience in technical support and service
- Field engineers are required to be able to communicate in both Arabic and English.
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