Support Coordinator

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Aljabr Rent a Car الجبر لتأجير السيارات Full time

Job Overview

We are seeking an experienced Customer Care Coordinator to join our team at Aljabr Rent a Car. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service experiences and building strong relationships with our customers.

This is an exciting opportunity for a motivated and customer-focused individual to contribute to the success of our organization and drive business growth through exceptional customer service.

Responsibilities:

  • Provide prompt and professional responses to customer inquiries, resolving issues and addressing concerns in a timely manner.
  • Collaborate with internal teams to identify and implement process improvements, enhancing the overall customer experience.
  • Develop and maintain accurate records of customer interactions, including complaints and resolutions, to inform future improvements.
  • Contribute to the development and implementation of customer-centric initiatives, driving business growth and improving customer satisfaction.
  • Perform other duties as required to support the achievement of business objectives.


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