Customer Experience Specialist
6 days ago
Salla E-Commerce Platform is seeking a dedicated and customer-focused individual to join our team as a Customer Care Officer. This role is crucial in ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Handle incoming client communications via web chat, email, social media, and phone when necessary.
- Assist clients in setting up and learning to use our e-commerce platform to manage their businesses effectively.
- Resolve technical issues by troubleshooting and providing timely resolutions.
- Elevate complex problems that cannot be resolved within a reasonable timeframe.
- Provide accurate and complete information using suitable methods and tools.
- Address customer complaints, offer solutions, and ensure follow-up for guaranteed resolution.
- Foster strong communication by adhering to established procedures, guidelines, and policies.
- Demonstrate exceptional customer care by engaging with clients, addressing day-to-day queries, and processing tickets for relevant departments.
- Attend regular educational seminars to enhance knowledge and performance.
- Maintain personal and team objectives, focusing on quality and quantity targets.
-
Customer Experience Specialist
4 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJob Description:We are seeking a detail-oriented and passionate Customer Experience Specialist to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution...
-
Customer Experience Specialist
4 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJob DescriptionWe are seeking a detail-oriented and passionate individual to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution techniques.The ideal...
-
Customer Experience Enhancement Specialist
3 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeAt Emdad Al Khebrat, we are seeking a detail-oriented and passionate customer-centric professional to drive our customer engagement strategies forward.This mid-career role demands a dynamic individual who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution techniques. The ideal candidate will...
-
Customer Experience Specialist
3 days ago
Makkah, Makkah Province, Saudi Arabia KONE Full timeAbout the JobWe are seeking a skilled Service Operations Manager to join our team at KONE. As a key member of our team, you will be responsible for delivering high-quality service operations and maintaining excellent customer relationships.Key AccountabilitiesResponsible for end-user and site safety.Accountable for safe working practices and following...
-
Customer Experience Professional
16 hours ago
Makkah, Makkah Province, Saudi Arabia Maersk Full timeAt Maersk, we're committed to delivering exceptional customer experiences. As a Customer Experience Professional, you'll play a critical role in providing services to our customers once they're onboarded in our environment.About the RoleThis position involves managing customer channels, handling cases, and ensuring seamless customer onboarding and...
-
Customer Experience Associate
6 days ago
Makkah, Makkah Province, Saudi Arabia Salla E-Commerce Platform Full timeAbout Salla E-Commerce PlatformWe are a dynamic e-commerce platform dedicated to delivering exceptional service and support to our customers. As a Customer Care Officer, you will play a pivotal role in ensuring our customers receive timely and effective solutions to their queries.
-
Customer Experience Representative
3 days ago
Makkah, Makkah Province, Saudi Arabia Abroad Work Full timeCareer OpportunityAbroad Work is seeking a highly skilled and organized individual to fill the position of Customer Experience Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and contributing to a positive dining experience.Main ResponsibilitiesCreating a warm and welcoming...
-
Customer Experience Associate
16 hours ago
Makkah, Makkah Province, Saudi Arabia FedEx Full timeThe FedEx People-Service-Profit philosophy is at the heart of everything we do. As a Customer Care Representative-Associate, you will play a critical role in delivering impeccable service to our customers. This requires a unique blend of technical skills, business acumen, and a passion for serving others.Key Performance Indicators:Accuracy and timeliness in...
-
Customer Experience Coordinator
3 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeThe Reservations Manager plays a vital role in ensuring seamless guest experiences at Al Marwa Rayhaan by Rotana. This key position requires a highly organized individual with excellent leadership skills and a passion for delivering exceptional customer service.Develop and implement effective operational procedures to improve guest satisfaction.Lead...
-
Enhancing Customer Journey
4 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeCustomer Experience Specialist RoleEmdad Al Khebrat is seeking a highly motivated and analytical Customer Experience Specialist to join our team. As a key player in our organization, you will be responsible for developing and implementing customer experience strategies that effectively address customer pain points.You will engage with customers to gather...
-
Customer Engagement Specialist
16 hours ago
Makkah, Makkah Province, Saudi Arabia Snaphunt Full timeAbout the PositionAs a Customer Engagement Specialist, you will be responsible for building strong relationships with clients, understanding their needs, and identifying potential opportunities. You will work closely with the technical team to provide clients with necessary support and information.Your Key ResponsibilitiesCultivate long-term relationships...
-
Senior Customer Experience Agent
21 hours ago
Makkah, Makkah Province, Saudi Arabia Maersk Full timeCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...
-
Strategic Customer Engagement
4 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJoin Our TeamAre you passionate about delivering exceptional customer experiences? Do you have a knack for building rapport and trust with diverse customer demographics?We are seeking a talented Customer Experience Specialist to join our team at Emdad Al Khebrat. In this role, you will be responsible for analyzing customer feedback, developing customer...
-
Excellence in Customer Interaction
4 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeAbout the RoleWe are looking for a skilled Customer Experience Specialist to join our team at Emdad Al Khebrat. As a key member of our organization, you will play a vital role in enhancing our customer engagement strategies and delivering a superior customer experience.In this role, you will possess profound knowledge of customer journey mapping, user...
-
Digital Experience Engineer
3 days ago
Makkah, Makkah Province, Saudi Arabia Batterjee Medical College Full timeAbout the RoleBatterjee Medical College is seeking an experienced Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for designing, developing, and maintaining Sitecore-based solutions that deliver exceptional digital experiences.Responsibilities:Develop and Maintain: Develop and maintain websites and...
-
Employee Experience Specialist
6 days ago
Makkah, Makkah Province, Saudi Arabia CARE Full timeCARE is committed to driving business improvement and employee experience through innovative approaches and strategies. We are seeking an Organizational Development Specialist to join our team and contribute to our mission.Key ResponsibilitiesDesign and implement performance enhancement strategies to support business goals.Develop and deliver employee...
-
Customer Support Specialist
16 hours ago
Makkah, Makkah Province, Saudi Arabia FedEx Full timeFedEx is committed to delivering exceptional service to our customers. We are seeking a highly skilled Customer Care Representative-Associate to join our team. In this role, you will be responsible for completing defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.Key...
-
Employee Experience Specialist
3 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are currently seeking an HR Operations Manager to join our team at Al Marwa Rayhaan by Rotana.This is a key role that requires a strong understanding of HR operations and a proven track record of delivering results.The successful candidate will be responsible for:Developing and implementing HR strategies and policiesProviding guidance and support to...
-
Client Experience Manager
3 days ago
Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeJob Description:The Customer Service Officer will play a vital role in delivering exceptional customer experiences and supporting the growth and success of Emdad Al Khebrat.This is an exciting opportunity for individuals who are passionate about customer service, enjoy working in a fast-paced environment, and are committed to achieving high levels of...
-
Store Experience Enhancer
3 days ago
Makkah, Makkah Province, Saudi Arabia Abroad Work Full timeSalary and BenefitsThe starting salary for this position is $1500 per month, with potential for growth within the company. Additionally, Abroad Work offers competitive benefits packages to its employees, including health insurance, retirement plans, and paid time off.Why You'll Love This JobThis is an excellent opportunity for someone who enjoys working in a...