Current jobs related to Customer Experience Specialist - Makkah, Makkah Province - Emdad Al Khebrat

  • Customer Experience Specialist

    1 week ago

    Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Job Description:We are seeking a detail-oriented and passionate Customer Experience Specialist to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution...

  • Customer Experience Strategist

    2 days ago

    Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Job OverviewWe are seeking a detail-oriented and passionate Customer Experience Specialist to enhance our customer engagement strategies and deliver a superior customer experience.This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution...

  • Customer Experience Specialist Role

    5 days ago

    Makkah, Makkah Province, Saudi Arabia MECCA Brands Full time

    Job Summary:We are seeking an experienced Zone Manager to join our MECCA Brands team, working on a part-time basis at 12 hours per week. The successful candidate will have prior experience in leading large retail teams and a proven track record of delivering exceptional customer service.Key Performance Indicators:Sales growth and profitabilityCustomer...

  • Customer Experience Professional

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Maersk Full time

    At Maersk, we're committed to delivering exceptional customer experiences. As a Customer Experience Professional, you'll play a critical role in providing services to our customers once they're onboarded in our environment.About the RoleThis position involves managing customer channels, handling cases, and ensuring seamless customer onboarding and...

  • Customer Experience Associate

    7 days ago

    Makkah, Makkah Province, Saudi Arabia FedEx Full time

    The FedEx People-Service-Profit philosophy is at the heart of everything we do. As a Customer Care Representative-Associate, you will play a critical role in delivering impeccable service to our customers. This requires a unique blend of technical skills, business acumen, and a passion for serving others.Key Performance Indicators:Accuracy and timeliness in...

  • Customer Experience Manager

    3 days ago

    Makkah, Makkah Province, Saudi Arabia Saudi Company For Hardware - SACO Full time

    Leadership Opportunities:The Retail Store Leader position offers exciting opportunities for career advancement and professional growth. As a key member of the retail team, you will be responsible for leading a team of staff, managing inventory, and implementing marketing strategies to drive store performance. We offer a competitive salary and benefits...

  • Customer Engagement Specialist

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Snaphunt Full time

    About the PositionAs a Customer Engagement Specialist, you will be responsible for building strong relationships with clients, understanding their needs, and identifying potential opportunities. You will work closely with the technical team to provide clients with necessary support and information.Your Key ResponsibilitiesCultivate long-term relationships...

  • Senior Customer Experience Agent

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Maersk Full time

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...

  • Customer Experience Supervisor

    5 days ago

    Makkah, Makkah Province, Saudi Arabia Hyatt Full time

    Required Skills and Qualifications:We are looking for a highly motivated and organized individual with a passion for hospitality.To be successful in this role, you should have:A degree or diploma in Hospitality, Tourism, or a related fieldAt least 2 years of experience in hotel operations, preferably in a supervisory capacityProven ability to work...

  • Customer Experience Agent

    6 days ago

    Makkah, Makkah Province, Saudi Arabia RAFFLES Full time

    The Front Office Agent role at Raffles Makkah Palace involves:Delivering exceptional guest experiences through warm and efficient serviceAccommodating special requests and offering personalized serviceSelling rooms and promoting hotel services using suggestive selling techniquesVerifying payment methods and following credit-checking proceduresProcessing...

  • Store Experience Manager

    6 days ago

    Makkah, Makkah Province, Saudi Arabia Mecca Brands Full time

    About MECCA HornsbyMECCA Hornsby is a MECCA retail store located in the heart of Sydney. Our purpose is to enable our customers to look and feel their best by offering them the world's best line-up of beauty and skincare brands, coupled with exceptional service.We have a rapidly growing online business and a bustling Support Centre in Melbourne. The role you...

  • Customer Support Specialist

    2 days ago

    Makkah, Makkah Province, Saudi Arabia Tetra Pak Full time

    Tetra Pak is a leading company that prioritizes food safety and accessibility. We aim to make a positive impact on people's lives every day. Our team members are empowered to reach their full potential with opportunities to drive meaningful results.We are seeking a Customer Service Representative to join our front office team, focusing on order management,...

  • Customer Support Specialist

    7 days ago

    Makkah, Makkah Province, Saudi Arabia FedEx Full time

    FedEx is committed to delivering exceptional service to our customers. We are seeking a highly skilled Customer Care Representative-Associate to join our team. In this role, you will be responsible for completing defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.Key...

  • Experience Expert

    2 days ago

    Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Key ResponsibilitiesAnalyze customer feedback and engagement data to identify trends, gaps, and opportunities for enhancing the customer experience.Develop and implement customer experience strategies that effectively address customer pain points and improve overall satisfaction levels.The ideal candidate will harmoniously blend analytical skills with...

  • Customer Success Advocate

    5 days ago

    Makkah, Makkah Province, Saudi Arabia Hostinger Full time

    At Hostinger, we're looking for a dedicated Customer Success Advocate to join our team. As a key member of our support team, you'll be responsible for delivering top-notch customer support, troubleshooting technical issues, and simplifying complex problems into actionable steps for our customers.Job Requirements:Provide expert support on Hostinger products...

  • Customer Service Officer

    2 weeks ago

    Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time

    Job Description:The Customer Service Representative plays a pivotal role in enhancing the customer experience by providing exemplary service and support. This entry-level position requires a strong commitment to helping customers in various capacities, including responding to inquiries, resolving issues, and ensuring overall satisfaction within a dynamic...

  • Support Operations Specialist

    5 days ago

    Makkah, Makkah Province, Saudi Arabia Hostinger Full time

    We are looking for a talented Support Operations Specialist to join our team at Hostinger. As a key member of our support team, you'll be responsible for delivering top-notch customer support, troubleshooting technical issues, and simplifying complex problems into actionable steps for our customers.Job Responsibilities:Provide expert support on Hostinger...

  • Senior Account Support Specialist

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Maersk Full time

    Servicing our customers is at the heart of what we do at Maersk. As a Senior Account Support Specialist, you'll work closely with customers to understand their needs and provide tailored solutions to meet those needs.About the JobYou'll be responsible for managing customer relationships, resolving queries, and escalating complex issues to senior colleagues....

  • Operations Specialist

    6 days ago

    Makkah, Makkah Province, Saudi Arabia Mecca Brands Full time

    About MECCA BrandsMECCA is a leading Australian retailer of beauty and skincare products. Our purpose is to enable our customers to look and feel their best by offering them the world's best line-up of brands, coupled with exceptional service.We have almost 5,000 team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing...

  • Security specialist

    1 week ago

    Makkah, Makkah Province, Saudi Arabia Abroad Work Full time

    Security Specialist Vacancy in Mecca, Saudi ArabiaRetail Sales Agent - JEDYou deal with high quality as well as terrific service. This will boost the life of our customers. Would you like to enter into the world's most international business on the planet? A firm that pioneered cross-border share distribution in 1969 and is currently active in more than 220...

Customer Experience Specialist

1 week ago

Makkah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full time
Job Description

We are seeking a detail-oriented and passionate individual to enhance our customer engagement strategies and deliver a superior customer experience. This mid-career role demands a dynamic professional who possesses profound knowledge of customer journey mapping, user experience design, and efficient problem resolution techniques.

The ideal candidate will harmoniously blend analytical skills with creativity, engaging customers through multiple channels to provide tailored solutions and foster loyalty. You will be responsible for gathering customer insights, analyzing feedback, and executing initiatives aimed at improving our service offerings.

This role offers an opportunity to directly impact our brand's perception by optimizing every touchpoint and ensuring a consistently positive customer experience.

Key Responsibilities:
  • Analyze customer feedback and engagement data to identify trends, gaps, and opportunities for enhancing the customer experience.
  • Develop and implement customer experience strategies that effectively address customer pain points and improve overall satisfaction levels.
  • Directly engage with customers to gather feedback, resolving any issues promptly while maintaining a high standard of service.