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VIP Support Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia HALA Full time
About the Role

This Customer Service Representative position is ideal for individuals who possess strong communication skills and professionalism. You will be working with VIP clients, providing specialized support and resolving their queries efficiently.

The successful candidate will have previous experience in a customer-facing role, ideally with VIP or high-value customers. Excellent communication and interpersonal skills in both Arabic and English are essential.

You will handle pressure and maintain composure during challenging interactions, providing empathetic and effective support to our clients.

Your Key Responsibilities
  1. Handle incoming calls and inquiries from VIP customers.
  2. Provide end-to-end support and ensure timely resolution of client queries.
  3. Manage escalations and document interactions.
  4. Collaborate with Team Leaders and other departments for complex problem resolution.