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1 week ago
Zamil Air Conditioners seeks a skilled Sales Coordinator to support our sales team with administrative tasks, customer inquiries, and order management. The ideal candidate will possess a strong understanding of sales processes, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Provide administrative support to the sales team, including preparing sales presentations, managing customer inquiries, and processing orders.
- Ensure accurate entry and maintenance of sales data in the company's CRM or other software systems.
- Coordinate and track customer orders from entry to delivery, ensuring timely and efficient processing.
- Communicate with logistics and warehouse teams to confirm stock availability and shipping schedules.
- Serve as a primary point of contact for customers to address inquiries, handle complaints, and follow up on sales matters.
- Build strong relationships with customers to ensure a high level of satisfaction and loyalty.
- Develop and maintain effective communication with internal stakeholders, including sales representatives, marketing, and logistics teams.
- Collaborate with cross-functional teams to ensure seamless sales operations and delivery.
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- 2-3 years of experience in sales coordination, customer service, or a related role.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience with CRM software (e.g., Salesforce) and ERP systems (e.g., SAP) is an advantage.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the initiative to resolve issues quickly and effectively.
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