Customer Service Representative
7 days ago
The Sofitel Mumbai BKC is seeking a skilled Royal Service Agent (Telephone Operator) to join our team. As a key member of our hospitality staff, you will be responsible for providing exceptional customer service and ensuring that all guests have a memorable experience at our hotel.
About the Role
This is an entry-level full-time position in our telecommunication department. You will be working closely with colleagues and management staff to provide assistance to guests with international calls and directory queries. Your primary responsibilities will include processing incoming and outgoing calls accurately and courteously, ensuring smooth internal telecommunications as per Sofitel standards, and maintaining detailed knowledge of the hotel's fire, life, and safety system.
Key Responsibilities
- Process all incoming and outgoing calls accurately and courteously
- Ensure smooth internal telecommunication as per Sofitel Standards
- Accurately record and control wake-up calls
- Assist guests with international calls and directory queries
- Call guests by name whenever possible
- Handle guests requests promptly and report complaints to the Supervisor
- Aware of local telephone listings and frequently dialed numbers
- Strictly abides by standards policies and procedures
- Advise defects on switchboard equipment to Supervisor
- Maintain a clean work environment
- Maintain detailed knowledge of the Hotel's fire, life, and safety system
Requirements
To be successful in this role, you must possess excellent written and verbal communication skills in English, be able to develop rapport with colleagues and management staff, and have the ability to work cohesively with coworkers as part of a team. Additionally, you must be able to focus attention on guest needs, remaining calm and courteous at all times, and promote positive relations with all hotel guests and patrons.
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marcomarabia Full timePosition OverviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to...
-
Customer Service Representative
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia KARASI Full timeKARASI is a Saudi company specializing in the office furniture industry, with a focus on supplying high-quality chairs and seating. By paying attention to detail and understanding the design needs of different work environments, KARASI provides smart solutions and an integrated system of health and psychological protection for employees. The company strives...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia NOVOTEL Full timeWe are seeking a dedicated Customer Service Representative to join our team in Riyadh, Saudi Arabia. As a Customer Service Representative, you will play a crucial role in maximizing hotel revenue and ensuring guest satisfaction by efficiently handling and processing reservations. This position offers an exciting opportunity to be at the forefront of our...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AJEX Full timeCustomer Service RepresentativeJob SummaryThe Customer Service Representative will be the liaison between our company and its current and potential customers. The successful candidate will accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeWe are looking for a Customer Service Representative to join our team at Six Flags مدينة القدية. This role involves greeting guests, offering direction and information, and ensuring a seamless experience. The Customer Service Representative will be responsible for handling inquiries, managing reservations, and maintaining a professional demeanor....
-
Customer Service Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeApply remote type Hybrid locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id 25001547ResponsibilitiesDelivers straightforward administrative and/or other basic business services in Customer Service.Receives requests by mail, telephone,...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Integrated Solution Company Ltd. Full timeWe are looking for a skilled Customer Service Representative to join our team at International Integrated Solution Company Ltd., focusing on delivering exceptional customer experiences.Key ResponsibilitiesProvide world-class customer service to clients and visitors, responding to their needs and resolving queries efficientlyPrepare and serve refreshments to...
-
Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Crystel Full timeJob DescriptionWe are looking for a highly motivated Customer Service Representative to join our team at Crystel. As a key member of our team, you will be responsible for providing top-notch customer service and ensuring that every interaction with our customers is positive.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeApply remote type Hybrid locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id 25001547ResponsibilitiesDelivers straightforward administrative and/or other basic business services in Customer Service.Receives requests by mail, telephone,...
-
Customer Service Representative Riyadh
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full timeCustomer Service Representative RiyadhA Customer Service Representative is required to join our boutique team in Riyadh. The ideal candidate will provide exceptional customer service, drive business growth, and contribute to a positive team environment.Key tasks include:Providing personalized customer service and support;Developing strong relationships with...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Basamh Group Full timeAbout the CompanyBasamh Group is a leading brand builder and distributor in the Middle East and Africa region. With over 75 years of experience, we have built a diverse portfolio of companies that drive innovation and deliver consumer-focused solutions. Our core values of true ownership, passion to grow, transparency, and family spirit guide us in...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ASAS for Developing & Operating industrial Cities Full timeAt ASAS for Developing & Operating industrial Cities, we are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional service and ensuring customer satisfaction.Job Description:To achieve desired customer delight...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia KONE France Full timeWe are seeking a highly motivated and organized individual to fill the role of Customer Service Representative within our Finance team in Riyadh. The successful candidate will be responsible for managing customer accounts and ensuring prompt payment.This role involves:Coordinating with customers to resolve disputes and improve cash flow.Performing routine...
-
Customer Service Representative
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full timeJob OverviewThe Customer Service Representative at 2P Perfect Presentation will be responsible for providing exceptional support to our clients. This role involves handling a high volume of incoming calls, resolving customer complaints and inquiries in a timely and professional manner.Key ResponsibilitiesAnswering Calls: Respond promptly to all incoming...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Salehiya Healthcare Full timeAbout UsSalehiya Healthcare has been a specialized healthcare company since 1964, offering a wide range of pharmaceuticals, medical equipment, and healthcare supplies. Our company has grown rapidly and evolved to meet the demands of a constantly growing market.Job PurposeThis role requires a Customer Service Representative who can maintain strong customer...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeWe are seeking a highly motivated and customer-oriented individual to join our team at Perfect Presentation (2P) as a Customer Service Representative. As a key member of our support team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.About the RoleAs a Call Center Agent, you will work...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Jazirah Vehicles Agencies Co. Ltd. Full timeAl Jazirah Vehicles Agencies Co. Ltd. seeks an exceptional Customer Service Representative to join their team. This role requires a strong understanding of customer needs and expectations, with excellent communication and problem-solving skills.About the Job:To receive, welcome, sell and upsell services to customers, identifying and confirming their needs...
-
Customer Service Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Morni | مرني. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesHandle Customer Inquiries: Respond to customer inquiries...
-
Customer Service Representative
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia GlobalBlue_IT Full timeKey ResponsibilitiesCommunication with customers in written form and via phone with defined SLA (response time) and quality standards.Keeping records of customer interactions and contacts.Researching required information using internal systems and resources.Communication and coordination with CS Team members, internal departments, and GB offices.Following up...
-
Customer Service Representative
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue Full timeCustomer Service RepresentativeApply locations: Saudi Arabia - RiyadhTime type: Full timePosted on: Posted 18 Days AgoJob requisition id: JR0004072Key ResponsibilitiesCommunication with customers in written and via phone with defined SLA (response time) and quality standardsKeeping records of customer's interaction and contactsResearching required...