Hotel Concierge Specialist
7 days ago
The Sofitel Riyadh Hotel & Convention Center is a luxury hotel that offers a unique blend of French elegance and Saudi Arabian hospitality. As a Hotel Concierge Specialist, you will play a vital role in creating an unforgettable experience for our guests, by providing personalized attention and tailored recommendations. Your key responsibilities will include:
- Handling guest inquiries, both hotel and non-hotel related
- Conducting effective shift briefings to ensure hotel activities and operational requirements are known
- Maintaining good relationships with local partners, including Airport Concierge and retailers
- Maintaining detailed knowledge of local activities, events, and directions to key points of interest
To succeed in this role, you will need:
- Able to work cohesively with colleagues and managers
- Able to promote positive relations with hotel residents and patrons
- Able to exercise good judgment with difficult guests
We are looking for someone who is a team player, committed to delivering exceptional service, and passionate about creating memorable experiences. If you have a secondary/High School education and minimum two years of experience as a Concierge or in a related position, we want to hear from you.
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