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Hotel Front Desk Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full time
About the Job
As a Front Desk Receptionist at Four Seasons Hotel, you will be the first point of contact for our guests. You will be responsible for welcoming and registering hotel guests, handling guest requests, and ensuring that their stay is memorable and enjoyable.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will be familiar with room and rate availability, able to quote and make reservations, and have a keen eye for detail when handling guest requests.

This role involves working closely with other departments, including Guest Services and Concierge, to coordinate luggage handling and follow up on guest requests. You will also be responsible for handling guest problems or complaints, utilizing the computer system to run daily reports, and maintaining accurate records.

We are looking for a team player who can work effectively in a collaborative environment. If you are a people person with a passion for delivering exceptional customer service, we encourage you to apply.

Main Responsibilities
  • Welcome and register hotel guests
  • Handle guest requests and resolve any issues that may arise
  • Work closely with other departments to ensure seamless guest experience
  • Utilize computer system to run daily reports and maintain accurate records

Requirements
  • Excellent communication and interpersonal skills
  • Familiarity with room and rate availability
  • Ability to work in a fast-paced environment
  • Attention to detail when handling guest requests

About Us
Four Seasons Hotel Riyadh is an architectural icon located in the heart of Saudi Arabia's vibrant capital. We offer a bespoke experience through thoughtful, personalized service and hospitality. Our distinguished team provides exceptional service to our guests, making us a leader in the hospitality industry.