Customer Experience Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Revie Full time

Revie is redefining the renovation process by offering a seamless, end-to-end solution for residential, office, and commercial spaces.

About Us
  • We strive to deliver exceptional customer experiences while driving sales growth.

This role combines proactive customer engagement, strategic sales execution, and a dedication to improving the customer journey.

Key Responsibilities
  • Interact with customers through multiple channels (phone, email, WhatsApp, and in-person) to address inquiries, resolve issues, and ensure a positive experience.
  • Develop and implement strategies to enhance customer satisfaction, retention, and conversion rates, directly contributing to sales targets.
  • C Coordinate with the design and operations teams to ensure smooth processing and fulfillment of customer renovation projects.
  • Gather and analyze customer feedback to implement improvements in the overall journey.
  • Identify opportunities to promote Revie's services and solutions based on customer needs.
  • Maintain an up-to-date understanding of Revie's offerings, including renovation services, design options, and execution packages.


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