Collection Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia ekar Full time

About ekar

We are the Middle East's first and largest self-drive mobility company, providing users with on-demand access to a network of thousands of carshare and subscription leasing vehicles within our 'Self-Drive Super App'. Our vision is to improve the way people consume transportation and achieve scale by SaaS-enabling car rental and leasing companies via our Mobility OS.

Role Overview:

This role involves working with the collection team to manage and oversee the collection process in accordance with our policies, processes, and credit control measures.

Key Responsibilities:

Account Management
  1. Maintain debtor reports on a daily basis to arrange communication with clients regarding past dues and forthcoming instalments.
  2. Follow up on warnings issued to clients and ensure timely collection.
Compliance and Legal Matters
  1. E nsure that all uncollected amounts related to each rental agreement are escalated to the company lawyer for further action.
  2. Monitor court cases and submit a monthly status report.
  3. Provide guidance and relevant documentation to the company lawyer as required.
Collection Processes
  1. Collaborate with the collection team to update the SIMA file with all activities and transactions made by each customer account.
  2. Process bad debit customers through the SIMA system.
Performance Targets
  1. Achieve daily, monthly, and yearly targets set by the team.

Requirements:

Fluent English or Arabic language skills are essential. Strong computer literacy, particularly in Microsoft Word and Excel, is also required. Excellent written and oral communication skills are necessary to succeed in this role.

Candidates should hold a degree in Business Administration, Finance, or a related field. 2-3 years of experience in collections is mandatory, while additional finance-related experience is highly desirable.



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