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Senior Account Support Specialist

1 week ago

Makkah, Makkah Province, Saudi Arabia Maersk Full time

Servicing our customers is at the heart of what we do at Maersk. As a Senior Account Support Specialist, you'll work closely with customers to understand their needs and provide tailored solutions to meet those needs.

About the Job

You'll be responsible for managing customer relationships, resolving queries, and escalating complex issues to senior colleagues. Your goal will be to build strong, lasting relationships with our customers, ensuring that they feel valued and supported throughout their journey with us.

To succeed in this role, you'll need excellent communication and interpersonal skills, as well as a keen understanding of customer needs. A background in customer-facing roles or sales is highly desirable.

We're seeking a dedicated and results-driven individual who is passionate about delivering exceptional customer experiences. If you're a people person with a knack for problem-solving and conflict resolution, we'd love to hear from you.