Technical Help Desk Expert

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sinmar Soft - Full time
About Us

Sinmar Soft - is committed to delivering exceptional technology solutions that meet the evolving needs of our customers.

Job Summary

We are seeking an experienced Technical Support Specialist to join our team.

The successful candidate will be responsible for providing technical support to customers via various channels.

Key responsibilities include responding to customer queries, identifying customer needs, and analyzing product malfunctions.

The Technical Support Specialist will also update internal databases with technical issue information and share feature requests with team members.

Additionally, they will monitor customer complaints on social media and provide assistance.

This role requires excellent communication and problem-solving skills, as well as the ability to multitask and remain patient under pressure.

A BSc in Information Technology or relevant diploma is mandatory for this position.

How to Apply

If you are a motivated and talented individual looking for a challenging role, we encourage you to submit your application.



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