Commercial Services Director
7 days ago
About Riyadh Air
About the RoleWe are seeking a Digital Transformation Specialist to join our team and drive innovation in IT operations.
As a key member of our IT team, you will be responsible for designing and implementing digital solutions that improve service delivery, reduce costs, and enhance customer experiences.
The ideal candidate will have a solid foundational understanding of the airline business domain and be able to appreciate the application and services landscape, as well as the potential business impact if these are not performing and being managed as per agreed service levels.
About YouDegree qualified with a minimum 10 years of overall experience in IT Service Management and IT Operations. Must possess at least 5 years of experience in ServiceNow ITSM/ITOM/ITAM modules and hold Credentials as a ServiceNow Practitioner. ITIL Certification is also mandatory.
The successful candidate will be a creative problem-solver with excellent analytical skills, able to design and implement digital solutions that meet the needs of our customers and stakeholders.
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