Senior Customer Journey Analyst

About UsAt Tree, we are dedicated to delivering exceptional customer experiences that drive business growth and success.We are seeking a seasoned CX leader to spearhead our customer experience strategy and optimize every touchpoint of our customer journey.The ideal candidate will possess a deep understanding of customer behavior and preferences, as well as...

At DISCOVERED, we believe that talented professionals can make a significant difference in shaping industries across the region.Responsibilities and ExpectationsYou will be expected to lead multidisciplinary teams to deliver exceptional customer strategies that drive business growth and enhance experiences.Defining, testing, and refining innovative customer...

Position SummaryWe're seeking a skilled Enhancing Customer Journey Specialist to join our team. The ideal candidate will have experience in customer service or customer experience roles, preferably in a mid to large-sized organization, and be able to interpret customer feedback and trends to formulate actionable strategies.Main Duties:Develop and present...

Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions and engagements - from purchase to product return to customer support.Liaise with internal teams such as marketing, sales, product development, account management, billing,...

Service Journey DesignerWe are seeking a skilled Service Journey Designer to join our team. The ideal candidate will have experience in service process design and customer journey management, as well as strong data analysis skills and problem-solving abilities.As a Service Journey Designer, you will play a key role in designing seamless service journeys that...

About the Opportunity:Join our team as a CX Journey Manager and take on the challenge of enhancing our customer experience. As a manager, you will be responsible for leading the development of comprehensive CX strategies and roadmaps aligned with business objectives and customer needs.Your key responsibilities will include:Conducting thorough assessments of...

Kearney eXecution Analyst / Senior Analyst 2025 (On-site)As an analyst/senior analyst at Kearney eXecution, you will contribute to consulting project teams as they offer honest advice and practical guidance to our clients. Depending on each client's unique needs, projects can differ in length, size, and location, giving you unique, hands-on experiences...

If you are a current DSV employee and interested in a position in another country please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 89512 Time Type: Full Time Position: Senior Analyst Implementation & Client ApplicationLocation: RiyadhThe Senior Analyst will take a leading role in...

About Us: At UXBERT Labs, data drives everything we do. From user engagement to product development, our data analysts uncover insights that fuel innovation and guide growth.Role OverviewWe need a Senior Data Analyst to dive deep into datasets and extract meaningful insights that inform our strategy.About the CompanyAward-winning specialists in UX & Service...

We are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...

Senior Business Analyst - FSI IndustryThe Senior Business Analyst will play a critical role in understanding and modernizing legacy applications by migrating them to the ServiceNow platform. This position requires strong collaboration with clients and internal teams to elicit, document, and analyze business requirements.Key Responsibilities:Requirement...

About MRSOOL | مرسولWe are one of the largest delivery platforms in the Middle East and North Africa (MENA) region, captivated users with our unique and seamless experience, earning us the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.The Product Analytics Manager RoleWe are looking for a Product...

The Job in a NutshellWe are seeking an experienced Senior Financial Analyst with a strong background in SaaS companies to join our dynamic finance team. As a Senior Financial Analyst, you will play a critical role in driving financial analysis, reporting, forecasting, and strategic decision-making across the organization. You will collaborate with...

As a Senior Financial Operations Analyst, you will play a critical role in supporting the financial leadership team and driving business growth and profitability.

Job OverviewWe are seeking a highly skilled Senior Financial Analyst to join our dynamic finance team. As a key member of our organization, you will play a critical role in driving financial analysis, reporting, forecasting, and strategic decision-making across the company.The ideal candidate will have a strong background in SaaS companies and a proven track...

We're seeking an experienced Senior Data Integrity Analyst to join our team. As a Senior Data Integrity Analyst, you will be responsible for ensuring the accuracy and reliability of our data assets.About the Role:You'll develop and execute data quality rules, workflows, and scorecards using Informatica Data Quality (IDQ).You'll collaborate with data...

Within the Telecom Services BU, Project Management & Support Services Team, reporting to the Program Director, as part of a dedicated customer team.The Business Analyst, Information System Specialist is responsible for defining, designing, and optimizing business processes. This role involves configuring tools, creating user journeys, and establishing...

Who Are WeWe Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6...

Supertech Group - Business Analyst Job DescriptionWe are seeking a talented and driven Business Analyst to join our team at Supertech Group. As a Business Analyst, you will be responsible for supporting our CEO in driving business growth and strategy.Main ResponsibilitiesResearch and analyze market trends, competitors, and customer needsDevelop business...

In this challenging role, you will have the opportunity to work with a cutting-edge technology platform that empowers our clients' data journey using Data Virtualization.We work with a wide range of clients across various industries, providing them with expert consulting services, solution implementation, and technical problem-solving.As a Technical Business...