Customer Experience Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

As a Customer Service Specialist at Cartier, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to attend to after-sale clients, maintain relationships with the workshop, boutique, and office, and implement customer service standards that meet Cartier's high expectations.

The successful candidate will possess strong communication skills, fluency in English and Arabic, and a minimum of 2 years of experience in a customer-facing role. Knowledge of jewelry and watches would be an asset, but not required.

We offer a comprehensive benefits package, including medical insurance, discounts on Richemont brands, and opportunities for career growth and development.

To succeed in this role, you must be able to work effectively in a team environment, communicate clearly and concisely, and maintain a high level of professionalism at all times.



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