Customer Experience Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Abdullah Hashim Co. Ltd Full time

About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team at Abdullah Hashim Co. Ltd. As a key member of our sales department, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Generate sales and provide exceptional customer service.
  • Understand customer needs and preferences.
  • Provide detailed information on vehicle features, specifications, and pricing.
  • Conduct test drives and demonstrate vehicle capabilities.
  • Guide customers through the entire sales process, from initial inquiry to final purchase.
  • Prepare and present sales contracts, financing options, and other related documentation.
  • Negotiate terms and conditions of sales agreements.
  • Educate customers on the benefits and features of different vehicles to assist them in making informed purchasing decisions.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and following up post-sale to ensure customer satisfaction.
  • Develop and maintain positive relationships with customers to encourage repeat business and referrals.
  • Meet or exceed monthly and quarterly sales targets set by the National Sales Manager.
  • Participate in sales meetings and training sessions to enhance selling skills and product knowledge.
  • Monitor and analyze market trends and competitor offerings.
  • Provide feedback to the Sales Manager on customer preferences, market trends, and competitive landscape.
  • Maintain accurate records of all sales activities, customer interactions, and inventory.
  • Prepare regular sales reports and updates for the Branch Manager.
  • Assist with showroom displays and promotional events.

Requirements:

  • High school diploma is preferred.
  • 3+ years of experience in a sales role in the automotive industry.
  • Strong communication, negotiation, and interpersonal skills.
  • Excellent customer service skills and a customer-focused attitude.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management abilities.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    At Amazon, we believe that our employees are our greatest asset. As a Customer Experience Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.Your RoleProvide timely and effective responses to customer inquiriesUtilize problem-solving skills to resolve...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

    About the RoleWe are seeking a Customer Experience Specialist to join our team in Saudi Arabia. As a Quality Assurance Manager, you will be responsible for ensuring that our customer service standards are met and exceeded.You will work closely with our contact center teams to identify areas for improvement and develop strategies to enhance our customers'...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

    As a Customer Service Specialist at Cartier, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to attend to after-sale clients, maintain relationships with the workshop, boutique, and office, and implement customer service standards that meet Cartier's high expectations.The...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Aspire nexus Full time

    About Aspire Nexus:We're a company that's passionate about refining brand strategies and improving customer engagement.Our goal is to find talented individuals who can help us achieve this mission.As a Customer Experience Specialist, you'll play a crucial role in evaluating brand messaging and customer interactions, providing detailed feedback to our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia BaseTeam Recruitment Full time

    Emdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    **Responsibilities**We are looking for a Customer Experience Specialist who can provide exceptional customer service and support to our clients.In this role, you will be responsible for greeting customers, answering their queries, and assisting them throughout the buying process.You will also be responsible for maintaining accurate financial records,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ninja Full time

    At Ninja, we're seeking a Customer Experience Specialist to play a key role in delivering exceptional customer service through timely and professional chat support.Key Responsibilities:Customer Support:Provide prompt and friendly assistance to customers via chat, ensuring their inquiries are addressed efficiently.Assist with product-related questions, order...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

    Welcome to Keeta, where innovation meets disruption!We're a dynamic team looking for a Customer Experience Development Specialist to help us elevate our customer service standards. As a key member of our team, you'll be responsible for building and enhancing our overseas customer service training system.Your key tasks will include:Designing and delivering...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    Arab National Bank seeks a highly skilled Merchandise and Customer Experience Specialist to join its dynamic retail team. As a key member of the store management team, you will play a pivotal role in driving sales growth, enhancing customer satisfaction, and maintaining a strong brand reputation.Your primary responsibilities will include:Developing and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full time

    We are looking for a highly skilled Customer Experience Specialist to join our team at HungerStation | هنقرستيشن. The ideal candidate will have a passion for delivering exceptional customer experiences and possess excellent communication and problem-solving skills.Key Responsibilities:Provide Exceptional Customer Service: Ensure that customers...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the Role">As a Senior Customer Service Specialist with Amazon, you will play a key role in providing exceptional customer service and resolving complex issues related to Digital, Device, and Alexa support. This is an exciting opportunity for someone who is passionate about delivering results-driven solutions and exceeding customer expectations.About...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    Role OverviewThis position involves providing sales and general support to exhibitors in the Middle East via phone calls, live chat, email, and other communication methods.GES is a global company that specializes in live events marketing, aiming to create memorable experiences for customers.We strive to foster a collaborative work environment where employees...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dafater Full time

    We are seeking a highly skilled Customer Experience Leader to lead our team of specialists in delivering outstanding client experiences.Key Responsibilities:Oversee and guide a team of Client Success Specialists.Ensure the team follows best practices in customer engagement and issue resolution.Provide coaching, feedback, and performance monitoring for team...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dafater Full time

    About the RoleWe are seeking a skilled Customer Experience Manager to lead our team of specialists in delivering exceptional client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively addressing challenges and optimizing customer satisfaction.Key Responsibilities:Oversight and guidance of a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at Emkanfinance.Key Responsibilities:Conduct market research and competitor analysis to identify customer needs and preferences.Design and implement initiatives to improve overall customer experience and drive revenue growth.Analyze customer feedback and comments to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    About the Role:We are seeking a highly skilled customer experience manager to join our team at Care. As a technical support specialist, you will be responsible for providing exceptional customer service and technical expertise to our clients in the Middle East and Africa region.Responsibilities:Deliver on-site technical support to customers.Troubleshoot and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full time

    Get AI-powered advice on this job and more exclusive features.Keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders such as product design, development, sales, marketing, account management, and so on, in order to keep fine-tuning the customer's experience.Carrying out...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Al Jabr Rent A Car Co. Full time

    About the RoleWe are seeking a highly motivated Customer Care Coordinator to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences.In this role, you will manage a group of companies, receive customer requests, and answer calls. You will also be responsible for creating...


  • Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time

    About UsGES - Global Experience Specialists is a leading global live events marketing partner. We deliver exceptional event experiences through our comprehensive services, from initial strategy to show-stopping audio-visual, and insightful measurement.We foster an innovative, fast-paced, and creative environment that enables talented employees around the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full time

    About Our Company:We are Hamad M. Al Rugaib & Sons Trading Co, a leading retailer in the region. We are committed to providing exceptional customer service and creating a positive shopping experience for all customers.We are seeking a talented and enthusiastic Sales Associate to join our team. The successful candidate will have a strong passion for...