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Guest Experience Coordinator

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia The Ritz-Carlton Full time
Room Service Manager Job Description

We are seeking an experienced hospitality professional to join our team as a Room Service Manager.

Key Responsibilities:

  1. Supervise and train room service staff to deliver exceptional guest experiences.
  2. Develop and maintain relationships with internal stakeholders to ensure seamless execution of events and promotions.
  3. Monitor and analyze key performance indicators (KPIs) to inform business decisions.
  4. Collaborate with other departments to achieve business objectives.
  5. Stay up-to-date on industry trends and best practices to continually improve operations.

Requirements:

  • High school diploma or equivalent required; 4 years experience in food and beverage management preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office Suite.