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Donation Center Representative
2 months ago
Sdgoodwill is a mission-driven organization that empowers individuals with disabilities and barriers to employment. Our core values of Creativity, Credibility, and Collaboration drive our commitment to providing job readiness training and employment opportunities.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Donation Center Attendant. In this role, you will be responsible for accepting donations, providing excellent customer service, and maintaining the cleanliness of our donation centers.
Key Responsibilities- Donation Acceptance: Accept donations according to guidelines, provide excellent customer service, and accurately complete donation receipts.
- Site Maintenance: Maintain the interior and exterior of the donation center in a clean and organized manner, including sweeping the perimeter, storing donations neatly, and emptying and maintaining the cleanliness of the Unattended Donation Center (UDC).
- Administrative Tasks: Accurately complete daily administrative tasks, including daily counts of donors, sorting and submitting donation receipts, and submitting daily tally sheets.
- Donation Security: Safeguard all donations and company property from damage and theft, treating all donations and company property with respect and care.
- Communication: Communicate accurately and in a timely manner with supervisors and coordinators regarding supply needs, unusual situations, and safety concerns.
- Donation Loading: Safely and accurately load donations into bins and organize them inside of the donation trailers.
- Truck Assistance: Assist Truck Helpers and Truck Drivers in loading donations into Goodwill trucks, if needed.
- Dispatch Communication: Communicate daily with Dispatch to inform them of current product volumes and any transportation/service needs.
We are looking for individuals with:
- High School Graduate or General Education Degree (GED)
- Six months to one year customer service related experience