Customer Service Team Leader

1 week ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Mövenpick Hotels & Resorts Full time

We invite applications for the position of Customer Service Team Leader at Mövenpick Hotels & Resorts. As a seasoned hospitality professional, you will be responsible for leading a team of customer-facing staff, ensuring that they provide exceptional service to our valued guests.

Main Responsibilities
  • Lead by example, demonstrating high standards of customer service and professionalism in all interactions with guests and colleagues.
  • Develop and implement strategies to improve service delivery, focusing on guest satisfaction and loyalty.

Qualifications

  • Diploma in Tourism & Hospitality Management
  • Minimum 3 years of relevant experience in a similar capacity


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