Customer Service Team Leader
1 week ago
We invite applications for the position of Customer Service Team Leader at Mövenpick Hotels & Resorts. As a seasoned hospitality professional, you will be responsible for leading a team of customer-facing staff, ensuring that they provide exceptional service to our valued guests.
Main Responsibilities- Lead by example, demonstrating high standards of customer service and professionalism in all interactions with guests and colleagues.
- Develop and implement strategies to improve service delivery, focusing on guest satisfaction and loyalty.
Qualifications
- Diploma in Tourism & Hospitality Management
- Minimum 3 years of relevant experience in a similar capacity
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