Service Excellence Specialist

Service Excellence SpecialistWe are seeking an exceptional Service Excellence Specialist to join our team at AJEX. In this critical role, you will be responsible for delivering outstanding service to our customers.Your key objectives will include:Providing top-notch service to all customers via phone, email, or other means.Implementing effective...

Job SummaryThe Service Excellence Specialist will play a critical role in ensuring that our customers receive exceptional service. This individual will be responsible for analyzing customer feedback and developing targeted solutions to improve service delivery.As a seasoned professional, you will bring a deep understanding of customer service principles and...

Job Description:The Call Center Quality Specialist is a key role within our organization, responsible for evaluating and monitoring agent performance to ensure compliance with quality standards. This position plays a vital part in identifying areas for improvement and enhancing service delivery.Key Responsibilities:Conduct thorough assessments of agent...

At Syarah, we strive to change the car buying experience in Saudi and the Middle East. We believe that our customers deserve the best, and that's why we're looking for a Quality Assurance Specialist to ensure excellence in every interaction.About the RoleThis role involves assessing the quality of our sales officers' performance, monitoring calls, and...

About the Opportunity:We are seeking an Organizational Excellence Specialist to join our team at Strategic Gears Management Consultancy.About the Company:Our company provides consultancy services to clients across various industries.Key Responsibilities:Lead day-to-day execution of client projectsTake ownership of overall project and delivery as per...

Join to apply for the Finance Excellence Specialist role at Saudi Pro League (SPL).Ensuring the financial integrity of the Clubs, especially in relation to their liquidity management, by monitoring cash balances and their ongoing contractual commitments. The role also includes ensuring the effective use of fixed support and government funding through monthly...

ResponsibilitiesThe Service Excellence Lead will be responsible for ensuring that our customer service standards are consistently met and exceeded. This will involve conducting quality inspections across various business lines, identifying gaps in execution, process adherence, and product rules.Additionally, the successful candidate will drive continuous...

Job DescriptionWe are seeking a highly skilled Service Excellence Lead to join our team at Misk Foundation. As a key member of our Shared Services department, you will play a critical role in driving excellence and quality throughout our operations.Key Responsibilities:Create and execute a clear strategy for Shared Services that delivers high-quality...

Operational Excellence SpecialistThe Operational Excellence Specialist will be responsible for monitoring the implementation of audit recommendations and action plans, preparing and presenting audit and risk reports, and assisting the Compliance Officer in implementing the company compliance program.ResponsibilitiesMonitor the implementation of audit...

About VisionXWe are a leading provider of AI solutions, dedicated to simplifying business complexity and driving innovation. With a strong focus on custom, agile systems, we empower our clients to overcome unique challenges and achieve tangible growth.Our global network of industry experts and mentors enables us to stay at the forefront of emerging trends...

About the Job:We are seeking a highly skilled professional to join our team as a Service Excellence Director. In this role, you will be responsible for overseeing and improving our customer service operations to ensure exceptional customer experiences.Key Responsibilities:Develop Strategies: Develop strategies to improve customer service operations and...

As a Service Excellence Coordinator at Arab National Bank, you will play a critical role in driving customer satisfaction and loyalty.Key ResponsibilitiesCreate engaging content to educate customers about our products and services, building trust and rapport.Develop and maintain a deep understanding of customer needs and preferences, informing product and...

We are looking for a Director of Service Excellence to drive customer satisfaction and engagement at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for leading the development and execution of a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the Role:This is...

As a Regional Service Business Excellence Manager at ITH Icoserve, you will have the opportunity to shape the future of our company and drive excellence in service delivery. Our Digital and Innovation Regional Headquarters in Riyadh, Saudi Arabia offers a unique chance to work in a dynamic and collaborative environment.We are looking for a highly experienced...

About the TeamWe are a dynamic team at KONE, dedicated to creating a better world of work. As Director of Service Excellence, you will be part of a collaborative environment where innovation and teamwork thrive. Our company values include a commitment to safety, customer satisfaction, and excellence in everything we do.The successful candidate will have a...

We are seeking an experienced Service Excellence Director to join our team at Avensys Consulting. The successful candidate will have a proven track record of managing customer service teams and improving customer satisfaction metrics.About the RoleThe ideal candidate will have a minimum of 5 years of experience in customer service or customer experience...

About the JobKey Requirements:Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.Proven experience in a customer service quality assurance role.Strong knowledge of customer service principles and practices.Excellent communication and interpersonal skills.Strong analytical and problem-solving skills.Ability to...

Riyadh, Saudi Arabia | Posted on 05/07/2024We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better, not just bigger, focusing on efficiency and not just effectiveness.We are currently searching for a dedicated, ambitious, and...

About the JobThe Operations Excellence Specialist will be responsible for driving operational excellence across the organization. This role will involve designing and implementing key operational processes, supporting commercial strategies, and enhancing customer experience post-sale.Main Responsibilities:Designing and implementing operational processes to...

About the Job:We are seeking a highly motivated and experienced Service Delivery Excellence Leader to join our contact center team. As a key member of our leadership team, you will be responsible for driving business growth, improving service quality, and developing high-performing teams.About the Role:Develop and implement strategies to improve service...