Customer Success Engineer
5 days ago
We are seeking a skilled Technical Support Engineer to join our team at HERE. As a key member of our Technical Support organization, you will be responsible for delivering exceptional customer service, resolving complex technical issues, and driving product innovation through collaboration with cross-functional teams.
Main Responsibilities:
- Provide world-class customer support, utilizing expertise in SQL, GIS, and DBMS to deliver high-quality solutions.
- Collaborate with internal stakeholders to identify areas for improvement and drive process enhancements.
- Develop and maintain technical knowledge, staying up-to-date with industry trends and emerging technologies.
- Pursue opportunities for professional growth and development, exploring new areas of interest and expertise.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 5+ years of relevant technical experience, with 2+ years in technical pre-sales, support, consulting, or similar roles.
- Native Arabic speaker, fluent in English.
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