Customer Success Engineer

5 days ago


Al Aqiq, Saudi Arabia Here Full time
Job Summary

We are seeking a skilled Technical Support Engineer to join our team at HERE. As a key member of our Technical Support organization, you will be responsible for delivering exceptional customer service, resolving complex technical issues, and driving product innovation through collaboration with cross-functional teams.

Main Responsibilities:

  • Provide world-class customer support, utilizing expertise in SQL, GIS, and DBMS to deliver high-quality solutions.
  • Collaborate with internal stakeholders to identify areas for improvement and drive process enhancements.
  • Develop and maintain technical knowledge, staying up-to-date with industry trends and emerging technologies.
  • Pursue opportunities for professional growth and development, exploring new areas of interest and expertise.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 5+ years of relevant technical experience, with 2+ years in technical pre-sales, support, consulting, or similar roles.
  • Native Arabic speaker, fluent in English.


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