Technical Account Partner

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Client of Proven SA Full time

Job Summary

We are seeking an experienced Technical Support Engineer to join our team, providing technical expertise and support to our VIP clients. The successful candidate will have a strong background in technical support, excellent communication and interpersonal skills, and a passion for delivering exceptional customer service.

Key Responsibilities

The successful candidate will have primary responsibility for supporting our VIP clients, providing technical guidance and assistance as needed. This will include:

  1. Acting as the primary point of contact for VIP customers, ensuring their needs are met and their expectations are exceeded.
  2. Building and maintaining strong, trusted relationships with key clients to foster long-term partnerships.
  3. Understanding customer business objectives and providing tailored solutions to meet their specific requirements.
  4. Providing technical expertise on fleet management systems, GPS tracking devices, and related components.
  5. Troubleshooting and resolving technical issues related to hardware, software, and system integration.
  6. Guiding customers through the installation, configuration, and optimization of our products and services.
  7. Collaborating with internal teams (e.g., sales, engineering, and operations) to ensure seamless delivery of services.
  8. Gathering and documenting customer feedback to drive product and service improvements.
  9. Proactively identifying opportunities to expand services or upsell based on customer needs.

Requirements

To be considered for this exciting opportunity, candidates should possess:

  • Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.
  • Proven experience in account management, technical support, or a similar role, preferably in the technology, telematics, or automotive industry.
  • Strong technical knowledge of GPS tracking systems, fleet management software, and related hardware.
  • Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
  • Problem-solving mindset with a focus on delivering exceptional customer service.
  • Proficiency in CRM software and other relevant tools.

What We Offer

As a Technical Support Engineer at Client of Proven SA, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development in a collaborative and dynamic work environment.



  • Riyadh, Ar Riyāḑ, Saudi Arabia UiPath Full time

    We're seeking a Technical Success Partner to join our team and help our customers achieve more than they ever have by automating the day-to-day and driving business to a higher level.Your Key Responsibilities:Take ownership of customer technical success with the UiPath Platform.Be a core member of the UiPath account team, accountable for technical...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager, UAE National, EMEA-PartnerJob ID: 2881030 | AWS EMEA SARL (Abu Dhabi Branch)Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Technical Account Managers drive our customers' creative and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Red Hat Full time

    Partner Account Manager - Cloud and Service Providers (preferably Saudi national)Job Summary:The Red Hat Partner Ecosystem team is seeking a Cloud and Service Providers Partner Account Manager (PAM) to drive growth and success through our cloud and service provider partners in the KSA Region. In this role, you will be a key catalyst in expanding Red Hat's...


  • Riyadh, Ar Riyāḑ, Saudi Arabia MDS CS Full time

    Job DescriptionThe Pre-Sales Engineer is a technical expert responsible for advising and coordinating with the Sales team on all technical issues related to account penetration strategies, pre-sales implementations, solution design, and training.This role involves building strong relationships with partners and customers and driving the business through...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Job Purpose: Strives to grow the business in order to attain the maximum wallet share from the partners, the complete ownership on the respective accounts in terms of business, sales, credit and ensure maximum penetration on the account.Maintaining healthy relationship with the partners through regular visiting, providing information about...

  • Data Architect Leader

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Informatica Corp. Full time

    About UsWe are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.Job SummaryWe're seeking a highly skilled Cloud Data Solutions Expert to join our Global Partner Technical Sales team. As a key member of this organization, you will drive partner...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SupportFinity™ Full time

    About the PositionWe are looking for a detail-oriented and organized Accounting Business Partner to join our accounting team. The successful candidate will work closely with our management team to provide financial insights, analysis, and recommendations to inform business decisions.Responsibilities:Financial Analysis and Insights: Provide financial analysis...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Red Hat Full time

    Role OverviewWe are seeking an experienced Senior Partner Account Strategist to join our team in the KSA Region. As a key member of our Partner Ecosystem team, you will be responsible for driving growth and success through our cloud and service provider partners.Main ResponsibilitiesPartner Relationship Management: Manage and develop long-term relationships...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the JobWe are seeking a highly skilled Technical Business Partner to join our team. As a key member of our enterprise support team, you will play a crucial role in driving customer adoption and growth by providing consultative business guidance and technical expertise.With a strong background in cloud computing and experience working with customers to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kaspersky Full time

    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270,000 corporate clients, 517 products, 1,100 technological patents, and 34 offices around the world.Today our team has more than 5,500 top-level experts, all of them regular people with their own talents and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Code Technical Services Full time

    Job OverviewWe are seeking a highly motivated Sales Engineer to join our team at Code Technical Services. As a Sales Engineer, you will be responsible for driving business growth by identifying and pursuing new sales opportunities.Your Key Responsibilities Will Include:Developing and executing sales strategies to meet or exceed sales targets.Building strong...


  • Riyadh, Ar Riyāḑ, Saudi Arabia TAT IT Technolgies Full time

    About the Job:  We have an exciting opportunity for a Technical Account Manager for Data Centers to join our sales team. In this role, you will be responsible for building and maintaining relationships with key accounts and identifying new business opportunities.  Key Responsibilities:Collaborate with cross-functional teams to develop and execute account...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...

  • Partner Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NetApp, Inc. Full time

    Job Summary: We are on the lookout for a collaborative, open minded, future driven partner account & distribution manager.As a partner oriented and driven organization, our success lies in our partners and distributors, and we know that. That's the reason why we need to invest in them and that's what we are doing.Are you the one who will deliver on our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (UAE), Enterprise Support - EMEA StartupsAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (KSA), - MENATWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Technical Account Managers (TAM) drive our customers' creative and transformative spirit of innovation across all technologies -...

  • Partner Manager

    3 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NetApp Full time

    Job Summary:We are on the lookout for a collaborative, open-minded, future-driven Partner Account & Distribution Manager. As a partner-oriented and driven organization, our success lies in our partners and distributors, and we know that. That's the reason why we need to invest in them and that's what we are doing.Are you the one who will deliver on our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager, Enterprise Support - ASEANAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account Manager you will provide consultative architectural and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Snowflake Inc Full time

    **Snowflake Partner Solution Engineer Job Description**">We are seeking a highly skilled Partner Solution Engineer to be based in KSA, who will work directly with consulting & System Integration (SI) partners, enabling them on key platform features and their business benefits, and helping them to grow their Snowflake services business.">The successful...