Partner Account Manager

1 day ago

Riyadh, Ar Riyāḑ, Saudi Arabia Red Hat Full time

Partner Account Manager - Cloud and Service Providers (preferably Saudi national)

Job Summary:

The Red Hat Partner Ecosystem team is seeking a Cloud and Service Providers Partner Account Manager (PAM) to drive growth and success through our cloud and service provider partners in the KSA Region. In this role, you will be a key catalyst in expanding Red Hat's reach by nurturing a vital ecosystem of cloud and service provider partners. You will join a community of partner account professionals focused on enabling partner success and delivering innovative open-source solutions to customers.

What You Will Do:
  • Manage the Partner Ecosystem: Recruit, develop, and manage long-term relationships with cloud and service provider partners in your region, serving as their primary liaison and trusted advisor to maintain a healthy, well-functioning partner landscape.
  • Drive Growth & Protect Channel Integrity: Drive incremental business growth through these partners by identifying new joint sales opportunities and repeatable solutions while protecting channel integrity and avoiding channel conflict.
  • Ensure Partner Compliance & Enablement: Ensure partners fulfill all program and contractual requirements (e.g., regular business reporting and maintaining required certifications), and coordinate training and technical enablement initiatives to build partner capabilities.
  • Joint Planning & Business Reviews: Develop and execute joint business plans with partners, set clear goals and Key Performance Indicators (KPIs), and conduct regular business reviews (e.g., quarterly) with partner and Red Hat stakeholders to ensure strategic alignment and track progress.
  • Go-to-Market Collaboration: Collaborate with partners to build and promote joint go-to-market initiatives and cloud services based on Red Hat technologies, creating repeatable offerings that address customer needs and new market opportunities.
  • Pipeline Development & Co-Selling: Work closely with partners and Red Hat sales teams to generate partner-sourced pipeline and co-sell opportunities, facilitating lead sharing, deal coordination, and support to close partner-led sales.
  • Forecasting & Reporting: Manage and monitor partner-driven opportunities and forecasts, ensuring accurate reporting of partner pipeline and performance to internal stakeholders.
What You Will Bring:
  • Experience: 5+ years of experience in partner account management, channel sales, or business development in the IT industry, with a proven track record of driving growth through partnerships.
  • Industry Network: Strong network in the IT partner ecosystem within the region.
  • Market Knowledge: Deep understanding of local market dynamics and relevant regulations affecting the IT and cloud industry.
  • Cloud Expertise: Solid understanding of cloud computing business models and dynamics, particularly the cloud service provider ecosystem.
  • Communication & Influence: Excellent communication, relationship-building, and negotiation skills, with the ability to influence senior partner executives and internal stakeholders.
  • Cross-Functional Collaboration: Ability to work effectively in a matrixed, cross-functional environment, managing multiple initiatives and priorities.
  • Mindset: Entrepreneurial mindset with strong strategic thinking and problem-solving abilities.
About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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