Customer Support Associate

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

The Client Relations Specialist will play a vital role in enhancing customer satisfaction by addressing their needs and concerns promptly. Key responsibilities include handling customer inquiries, processing orders, and collaborating with internal teams to resolve issues.

Responsibilities:
  • Assist customers with their queries and provide solutions to their problems.
  • Coordinate with the sales team to facilitate order fulfillment.
  • Work closely with the back-office team to resolve customer complaints efficiently.
  • Maintain accurate records of customer interactions and transactions.
Essential Skills:
  • Proven experience in customer-facing roles.
  • Strong verbal and written communication skills.
  • Able to work under pressure and meet deadlines.
  • Proficient in Microsoft Office and computer software.
  • Excellent problem-solving and analytical skills.


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