ServiceNow Senior Program Manager
3 days ago
We are seeking a seasoned Program Manager to lead our Expert Services delivery team in providing rapid paths to success and ongoing value for customers. This role requires advanced leadership skills, expertise in delivery, and utilization of Now Create, the ServiceNow Implementation Methodology.
The successful candidate will be responsible for leading the delivery team throughout large, complex customer engagements, including:
- Driving the overall vision and direction of the engagement.
- Working with the Sales Account Team, partner, and customer to understand their challenges, partners, issues, and value being delivered.
- Applying expertise from the Now Create methodology and prescriptive guidance to promote the delivery of the engagement, including long-term customer success.
- Fostering collaboration, effective decision-making, and customer agreement on proposed solutions as the single point of contact for the ServiceNow internal organization, customer, and partner.
- Establishing program governance to manage requirements in line with agreed scope, time, schedule, cost, and business objectives.
- Developing and executing proven risk assessment, prevention, and mitigation plans, as well as efficient identification, tracking, and resolution of issues.
- Mentoring ServiceNow or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
- Identifying gaps between actuals and plan of record, proposing solutions, and driving resolutions.
- Supporting the Sales Account Team as the Project/Program implementation expert during sales cycles.
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ServiceNow University Expert
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeAbout the TeamOur team plays a key role in evangelizing and communicating the benefits of ServiceNow University to the different ServiceNow departments and stakeholders so they can ensure that SNU is widely embraced during its launch. The Principal SNU Skills Consultant will also be adept with the pillars of COEI and organizational change management...
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Senior Engagement Director
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeAbout the JobThis is an exciting opportunity to join our team as a Senior Engagement Director. In this role, you will lead the delivery team throughout large, complex customer engagements, driving rapid paths to success and ongoing value for our customers.The ideal candidate will have progressive experience in a professional services organization, excellent...
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Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeAbout the OpportunityWe are seeking a highly skilled and experienced Senior Engagement Director to lead our Expert Services delivery team. In this role, you will be responsible for driving rapid paths to success and ongoing value for our customers.The successful candidate will have extensive experience in a professional services organization, excellent...
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Senior Support Account Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeWhat you can expect from us:At ServiceNow we make work better for everyone including our own employees. We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible for our employees. Win as a Team is part of our culture and we aspire to wow our customers. We stay hungry and...
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Strategic Business Consultant
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeAbout the PositionWe are seeking a Strategic Business Consultant to join our team as an Expert Services delivery leader. In this role, you will be responsible for driving rapid paths to success and ongoing value for our customers.The ideal candidate will have extensive experience in a professional services organization, excellent communication skills, both...
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Senior Technical Solutions Consultant
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeUnlock Business Value with ServiceNow SolutionsThe Senior Technical Consultant for Customer & Industry Workflows is a strategic role that enables clients to unlock business value through the effective implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions.Responsibilities:Drive the technical...
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Partner Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeWhat you get to do in this role:Building Partner Practices through business plan development account planning partner expectation management industry/regional/product focus. Sell solve deliver growth.Planning for success through Partner achievement target agreement capacity planning growth investment points earning roadmap.Managing the Partner Ecosystem and...
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Senior Technical Consultant
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Technical Consultant
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Field Service Management Expert
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeAs a Senior Technical Consultant at ServiceNow, you will play a crucial role in shaping the future of customer service and experience. Our Client & Industry Workflows team is looking for an expert who can drive transformation and excellence through innovative ServiceNow solutions.About the Role:Deliver best-practice-based solutions that drive business...
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Principal Engagement Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeWe are looking for an engagement/project manager with previous experience in implementing or operating the ServiceNow platform.As a ServiceNow Principal Engagement Manager you will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers. Principal Engagement Managers are seasoned leaders...
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Principal Engagement Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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ServiceNow Developer
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full timeJoin to apply for the ServiceNow Developer role at 2P Perfect PresentationWe are seeking a skilled ServiceNow Developer to develop and maintain the ServiceNow platform, ensuring its availability and optimal performance for users. The ideal candidate will lead the design and engineering of system solutions, aligning with industry best practices while...
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Senior ServiceNow Implementation Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Full timeAs a Senior ServiceNow Implementation Specialist at Devoteam, you will play a critical role in delivering high-quality ServiceNow solutions to our clients. We are looking for an experienced professional with a strong background in IT service management and a proven track record of implementing successful ServiceNow projects.Your primary responsibility will...
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IT Transformation Consultant
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeAt ServiceNow, we're on a mission to make the world work better for everyone.We're seeking a highly skilled Principal Technical Consultant to join our team and help our clients transform their customer service management processes using our innovative technology.This is a unique opportunity to leverage your expertise in field service management and customer...
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Customer Service Management Expert
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeOur company overview describes how we started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Servicenow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.We empower...
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Field Service Excellence Expert
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeDeliver Innovative Field Service SolutionsThe Senior Technical Consultant for Customer & Industry Workflows plays a vital role in guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions. This position emphasizes delivering cutting-edge solutions that drive business...
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Senior Solution Sales Executive
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeThe Senior Solution Sales Exec will oversee market success of ServiceNows Creator Workflow products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.What you get to do in this role: The Senior Solution Sales Exec supports the...
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Technical Transformation Specialist
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia ServiceNow Full timeTransform business processes and drive customer satisfaction as a Senior Technical Consultant at ServiceNow. You will guide clients through the implementation of our Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions, leveraging your expertise in field service management to deliver best-practice-based solutions.Key...
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Technical Transformation Specialist
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeTransform Field Service ManagementThe Senior Technical Consultant for Customer & Industry Workflows is a key role that guides clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions. This position focuses on delivering best-practice-based solutions that drive business...