Hotel Reservation Specialist
4 days ago
At Rayhaan Hotels & Resorts, we are seeking a highly skilled Reservation Agent to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences.
Job Description:- Answering Guest Inquiries: Respond promptly to guest inquiries via phone, email, and other channels, utilizing our standard greeting and reservation script.
- Processing Reservations: Enter accurate information into our property management system, following up with confirmations, modifications, cancellations, and ensuring compliance with standard operating procedures.
- Daily Operations: Maintain accurate paper transactions, record special requests, and compile daily call conversion sheets.
- Hotel Knowledge: Stay up-to-date on hotel facilities, promotions, and changes that may impact reservations.
- Sales and Marketing: Participate in training programs to enhance sales techniques, cross-selling, and up-selling opportunities.
- Health and Safety: Operate in a safe and environmentally friendly manner, protecting guests' and employees' health and safety, as well as the environment.
This role requires strong communication skills, proficiency in property management systems, attention to detail, and a commitment to safety and environmental standards.
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Hotel Reservation Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are seeking a dynamic Guest Service professional to lead our Reservations Department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting a helpful and professional image to our guests.Provide prompt, caring, and helpful assistance to all customers requiring support.Ensure seamless application...
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Reservation Agent
4 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob DescriptionAnswer the phone within 3 rings utilising company approved standard of greeting, followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other channels as directed according to standard operating...
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Hotel Reservation Specialist
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeAbout the RoleAs a key member of our front office team, you will be responsible for handling guest inquiries, confirming reservations, and making changes to room assignments as necessary.You will also be responsible for maintaining accurate records, processing transactions, and participating in training programs to enhance sales techniques.
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Reservations Operations Supervisor
2 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are seeking a highly motivated Guest Service professional to join our team as a Reservations Manager. In this role, you will be responsible for managing the Reservations Department and promoting a helpful and professional image to our guests.Cooperate fully with all customers requiring assistance and anticipate their needs.Apply thorough knowledge of room...
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Reservations Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a helpful and professional image to our...
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Reservations Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeReservations ManagerJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a...
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Reservations Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.ResponsibilitiesGive full cooperation to any customer requiring assistance with a prompt, caring, and helpful attitude and...
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Reservations and Revenue Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeJob OverviewAs a Reservations Manager at Rotana, you will lead the Reservations Department in promoting a helpful and professional image to our guests. Key responsibilities include giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration...
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Reservation Services Representative
4 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJoin Our Team as a Front Desk Operations AssistantWe are seeking a motivated and organized individual to fill the role of Front Desk Operations Assistant. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:Greeting Guests: Welcome guests with...
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Hotel Operations Expert
2 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeRole and ResponsibilitiesAs a Reservations Manager at Al Marwa Rayhaan by Rotana, you will lead the Reservations Department in promoting a helpful and professional image to our guests. Your key responsibilities include managing the department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing...
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Hotel Revenue Operations Coordinator
5 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeAt Rayhaan Hotels & Resorts, we are seeking a highly motivated and guest-focused individual to join our team as a Reservations Manager. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service and generating revenue through creative solutions.About the Role:We are looking for a...
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Hotel Operations Manager
2 days ago
Makkah, Makkah Province, Saudi Arabia Rixos Hotels Full timeJob Description:The Front Office Manager plays a pivotal role in ensuring the highest standards of customer satisfaction and operational efficiency within the hotel's front office department. Key responsibilities include:Guest Satisfaction: Ensuring prompt, courteous, and accurate service to all guests.Departmental Organization: Responsible for organizing...
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Guest Services Coordinator
2 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeKey ResponsibilitiesAs a Reservations Manager, your key responsibilities include managing the Reservations Department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration procedures. You will also positively contribute to sales activities within...
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Front Desk Supervisor
2 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeJob DescriptionWe are seeking a passionate and dynamic guest-focused Revenue professional who prides themselves on delivering extraordinary customer service. As a Reservations Manager, you will manage the Reservations Department and promote a helpful and professional image to our guests. Your role includes key responsibilities such as:Giving full cooperation...
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Customer Service Representative
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Reservation Agent to join our team at Rayhaan Hotels & Resorts.The successful candidate will be responsible for providing exceptional customer service, processing reservations, and ensuring a seamless guest experience.
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Hotel Revenue Professional
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeAbout the RoleThis is an exciting opportunity for a talented and motivated individual to join our team as a Reservations Manager. As a key member of our sales and revenue team, you will play a critical role in driving sales growth and maximizing revenue opportunities.
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Reservations Coordinator
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeKey ResponsibilitiesOur ideal candidate will have strong communication skills, proficiency in property management systems, and attention to detail.They will also possess knowledge of hotel facilities and promotions, as well as a commitment to safety and environmental standards.
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Operations and Sales Associate
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeRequirementsDegree in Hospitality or related field.Minimum 2 years' experience in hotel reservations.Excellent communication and interpersonal skills.Strong problem-solving and analytical abilities.Ability to work effectively in a fast-paced environment.As a Reservations Manager, you will have the opportunity to develop your skills and knowledge in a dynamic...
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Guest Experience Coordinator
2 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeKey ResponsibilitiesProvide exceptional customer service to guests, responding promptly to inquiries and resolving issues efficiently.Develop and maintain a thorough understanding of hotel operations, including room reservations and group reservations procedures.Maintain accurate records and reports, ensuring seamless communication between...
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Guest Experience Coordinator
4 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeGuest Experience Coordinator OpportunityWe are seeking a dedicated and detail-oriented Guest Experience Coordinator to join our front desk team. This role involves providing exceptional customer service, ensuring seamless guest experiences, and maintaining accurate records.Responsibilities:Guest Communication: Respond promptly to guest inquiries via phone,...