Guest Experience Coordinator

Key ResponsibilitiesProvide exceptional customer service to guests, responding promptly to inquiries and resolving issues efficiently.Develop and maintain a thorough understanding of hotel operations, including room reservations and group reservations procedures.Maintain accurate records and reports, ensuring seamless communication between...

Welcome to Mercure HotelsWe are committed to providing memorable experiences for our guests. As a Reception Agent, you will play a vital role in achieving this goal by delivering personalized service and exceeding guest expectations.Job SummaryThis is an exciting opportunity to join our dynamic team and contribute to the success of Mercure Hotels. As a...

We are looking for a Luxury Experience Coordinator to join our team at Raffles Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest experiences through prompt, courteous, and personalized service.Your main responsibilities will include maintaining the appearance, discipline, and efficiency of all areas under...

About Us:Raffles Makkah Palace combines the best of local cuisine and international dishes in each outlet, creating a unique atmosphere for our guests. We offer breathtaking views of the Masjid Al Haram, the Holy Ka'aba, and the city, making us an ideal destination for travelers.Your Role:You will be responsible for providing professional, friendly, and...

Key ResponsibilitiesAs a Reservations Manager, your key responsibilities include managing the Reservations Department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration procedures. You will also positively contribute to sales activities within...

The Reservations Manager plays a vital role in ensuring seamless guest experiences at Al Marwa Rayhaan by Rotana. This key position requires a highly organized individual with excellent leadership skills and a passion for delivering exceptional customer service.Develop and implement effective operational procedures to improve guest satisfaction.Lead...

Raffles Hotels & Resorts is seeking a Guest Liaison Specialist to join our team. In this role, you will be responsible for delivering exceptional guest experiences through prompt, courteous, and personalized service.As a key member of our team, you will maintain the appearance, discipline, and efficiency of all areas under your jurisdiction, as well as check...

About UsRaffles Hotels & Resorts is a renowned hospitality brand that values exceptional guest experiences and service quality.We are seeking a Guest Services Representative to join our team, who will be responsible for delivering outstanding guest experiences while ensuring seamless execution of all operational procedures.Responsibilities:Delivering...

The ideal candidate is an outgoing 'people person' who enjoys leading from the front and being part of a winning team. As a Reservations Manager at Al Marwa Rayhaan by Rotana, you will bring along a guest and service-oriented attitude, backed up by a proactive approach and a strong drive for results.Strong understanding of hotel operations and ability to...

A Day in the Life of a ButlerAs a Butler at Raffles Makkah Palace, you will be responsible for delivering exceptional service to our guests. Your day will begin with a thorough briefing on guest activities and requirements. You will then be tasked with ensuring that all guest rooms are maintained to the highest standard, reporting any maintenance faults to...

We are seeking a talented IT Department Coordinator to join our team at Hyatt Regency Makkah Jabal Omar. As a key member of our Information Systems Department, this role will play a crucial part in ensuring the smooth operation of our technology infrastructure.The ideal candidate will have a strong background in Information Systems and/or Computer...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.Assists in the smooth and efficient running of the Information Systems Department.Ideally with a university degree or diploma in Information Systems...

Key ResponsibilitiesEnsure prompt and courteous greeting of guests upon arrival.Accommodate guests' requests and ensure their needs are met throughout their visit.Collaborate with cashiers to process transactions efficiently.Prepare shift reports and maintain accurate records.Promote a positive and welcoming atmosphere within the...

Career OpportunityAbroad Work is seeking a highly skilled and organized individual to fill the position of Customer Experience Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and contributing to a positive dining experience.Main ResponsibilitiesCreating a warm and welcoming...

We are seeking a highly motivated and organized Information Systems Department Coordinator to join our team at Hyatt Regency Makkah Jabal Omar.This role is ideal for an individual with a strong background in information systems and computer programming, as well as experience in networking and problem-solving.The successful candidate will be responsible for...

What You'll Do:As a Shift Supervisor, your key responsibilities will include:Main Responsibilities:Ensure seamless integration of services and optimize guest experienceCollaborate with other departments to address operational issuesConduct regular staff meetings to communicate updates and share best practices

Job ResponsibilitiesMaintain the highest level of service quality for guests, ensuring their needs are met promptly and courteously.Clean and maintain all butler areas, including occupied and non-occupied rooms, pantries, stores, equipment, perishables, and stationery.Check the expiry dates of all perishables and practice optimum usage of resources.Liaise...

Squadio is a Global Remote-first IT service provider headquartered in Riyadh KSA with Delivery Centers in Egypt and KSA. Our distributed teams are located in Tunisia, Egypt, KSA, Palestine, Nigeria & India. We were founded in 2011 in Riyadh, KSA, as an app development company (previously Ibtikar technologies) successfully pivoted our model to support the...

Company DescriptionRaffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 214 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of...

About Rixos HotelsEstablished in 2000, Rixos Hotels is a leading international hospitality group renowned for its 'ALL Inclusive, ALL Exclusive' concept. Our luxurious resorts offer guests a world of possibilities, featuring inclusive culinary delights, live entertainment, sports, fitness activities, sensorial spa and wellness journeys, and fun-filled kids...