Senior Change Implementation Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia atmaal Full time
Senior Change Implementation Manager

We are seeking a seasoned Change Manager to lead our Change Management process at atmaal.

The ideal candidate will have 4-6 years of experience in ITIL-based Change Management processes and a strong understanding of ITIL frameworks, particularly the Change Management process.

Key Responsibilities
  • Oversee the Change Management process, ensuring it aligns with ITIL best practices.
  • Collaborate with stakeholders, including project managers, IT teams, and business units, to ensure seamless execution of change management activities.
  • Evaluate change requests, ensuring alignment with business objectives and priorities.
  • Foster effective communication among teams to facilitate Change Advisory Board (CAB) meetings and ensure accurate assessments of changes.
  • Track and report on change status, using Change Management system data for informed decision-making.
  • Develop and maintain Change Management documentation, ensuring accuracy and relevance.
  • Contribute to the development of training materials and deliver training sessions on Change Management processes.
  • Guarantee timely implementation of changes, minimizing disruptions to services.
  • Lead post-change reviews to assess effectiveness and identify areas for improvement.
Requirements
  • 4-6 years of experience in Change Management, preferably in an ITIL-based environment.
  • Deep knowledge of ITIL frameworks, particularly the Change Management process.
  • Experience working with Change Management tools and software.
  • Proven ability to manage multiple change requests and prioritize work effectively.
  • Strong problem-solving skills and ability to assess risk and impact associated with changes.
  • Excellent communication skills, written and verbal, with ability to collaborate with stakeholders at all levels.
  • ITIL certification (Foundation or Intermediate) is highly preferred.
  • Strong organizational skills with attention to detail and ability to work under pressure.
  • Ability to drive continuous improvement within the Change Management process.

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