Senior Leader in Customer Engagement
2 days ago
This is a Senior Leader in Customer Engagement role that requires a Subject matter expert in Consumer Care and Call centers, ideally in a medical-related field.
Key Responsibilities:
- Lead and support the team.
- Foster a culture of engagement, feedback, and high performance.
- Recruit, train, and develop staff.
- Track consumer interactions.
- Generate insights from reports.
- Enhance efficiency with digital processes.
- Update consumer processes and SOPs.
- Improve user experience through surveys.
- Execute campaigns with Marketing and align on digital initiatives.
- Segment and track campaign performance.
- Engage consumers with educational content.
- Ensure consistent communication.
- Manage budget and costs.
- Build relationships with key stakeholders, support other departments.
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Senior Leader
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Full timeCustomer Experience StrategistCisco is looking for a Senior Leader - Customer Engagement to join our CX team. In this role, you will lead a team of CX Principals/Managers, Customer Success Managers, and Customer Program Managers. Your key responsibilities include driving adoption and managing the CX services business to drive growth.Your ResponsibilitiesAs...
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Customer Engagement Leader
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeAbout RP InternationalRP International is a leading provider of payment solutions, seeking a highly experienced Customer Engagement Leader to drive the development and execution of a robust Loyalty Strategy.Job Description:Develop and execute a comprehensive loyalty strategy, ensuring alignment with business objectives.Manage complex loyalty projects,...
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Strategic Customer Engagement Leader
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeStrategic Customer Engagement Leader: Unlocking Growth Potential with Static CiscoWe're looking for a seasoned Strategic Customer Engagement Leader to drive revenue growth through effective CX service delivery. You'll own revenue and P&L for your customer segment team, ensuring delivery of outcomes expected from our portfolio.Responsibilities:Drive revenue...
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Customer Engagement Leader
2 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full timeAbout UsWe're a fast-growing marketplace, committed to building a trusted platform for buying and selling online. Starting with second-hand electronics in KSA, we've expanded to used cars and collectibles, facilitating hundreds of thousands of transactions across 150+ locations. With over 5 million app downloads, we continue to innovate and improve.Job...
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Senior Customer Service and Sales Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Asteri Beauty (B Corp™) Full timeAs a Senior Customer Service and Sales Leader at Asteri Beauty (B Corp™), you will play a vital role in driving business success by delivering exceptional customer experiences, managing sales teams, and promoting a positive brand image. If you have a passion for luxury beauty retail and are looking for a challenging opportunity, we encourage you to...
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Customer Engagement Strategist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob DescriptionWe are seeking an experienced Sr. Marketing Manager to join our team in Riyadh, SA. In this role, you will be responsible for leading marketing and merchandising efforts for Amazon Fresh in the UAE and KSA markets. Your primary goal is to drive growth, scale prime customer penetration, and influence retention/frequency of...
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Customer Engagement Strategist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time**Job Overview**We are seeking a Customer Engagement Strategist to spearhead our customer engagement initiatives, focusing on enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants. As a key member of our team, you will be responsible for designing and executing data-driven CRM and loyalty strategies to...
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Senior Project Coordinator Lead
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Project Coordinator to join our dynamic team at Leader group. The ideal candidate will be essential in assisting the Head of Operations in carrying out and completing various projects.
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Senior Engagement Manager
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleWe're seeking a seasoned Senior Engagement Manager to lead our Professional Services team in delivering cutting-edge cloud solutions. With 10+ years of experience in IT project delivery, you'll manage projects independently and as part of larger teams, owning work streams end-to-end.As a trusted advisor to our clients, you'll communicate...
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Customer Engagement and Growth Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SPL Group Full timeAbout This OpportunitySPL Group is seeking a Senior National Address Product Growth Manager to drive the growth of our address product line in Saudi Arabia.The ideal candidate will have 4-6 years of experience in customer relationship management, marketing, and sales.ResponsibilitiesMaintain an effective customer relationship management and...
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Cloud Sales Leader for Enterprise Customers
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAre you ready to take on a challenging role as a Cloud Sales Leader for Enterprise Customers? Our MENAT region is seeking experienced professionals to lead sales efforts and establish Amazon Web Services as the go-to cloud technology provider across our assigned accounts.You'll work closely with C-level business and IT executives to develop and execute plans...
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Senior Engagement Director
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeAbout the JobThis is an exciting opportunity to join our team as a Senior Engagement Director. In this role, you will lead the delivery team throughout large, complex customer engagements, driving rapid paths to success and ongoing value for our customers.The ideal candidate will have progressive experience in a professional services organization, excellent...
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Sales and Customer Success Leader
2 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Silah Tamkeen Full timeSilah Tamkeen is a leading company in the staffing and recruiting industry, and we are seeking a highly skilled Sales and Customer Success Leader to join our team. As a mid-senior level professional, you will be responsible for developing and executing effective sales strategies to increase revenue and market share.Key ResponsibilitiesIdentify new business...
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Head of External Engagement
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia The Arab Energy Fund Full timeAbout the RoleWe are seeking a seasoned Head of External Engagement to join our team at The Arab Energy Fund.As a key member of our communications team, you will be responsible for developing and implementing external engagement strategies that effectively support our business objectives.You will work closely with our CSU Director to build relationships with...
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Cloud Transformation Leader
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleWe are seeking a seasoned professional to lead our customer-facing teams in delivering enterprise-level cloud transformation projects. The ideal candidate will have 8+ years of experience in leading and delivering large-scale IT engagements, with a proven track record of building trusted relationships with senior business and technology...
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Strategic Customer Engagement Director
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia SAP SE Full timeKey ResponsibilitiesThe Strategic Customer Engagement Director will be responsible for building and maintaining strong relationships with our customers. This includes identifying new opportunities for our customers to leverage our solutions and services, while also mitigating churn and managing renewals.You will work closely with our account teams, industry...
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Operational Coordinator Director
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full timeAbout UsLeader group is a dynamic and growing organization seeking a highly skilled Senior Project Coordinator to join our team. Our company values innovation, teamwork, and excellence in all aspects of our business.
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Principal Engagement Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Hospitality Project Leader
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full timeSenior Hospitality Project Leader - RES1We are looking for a highly experienced hospitality project leader to join our team at Qiddiya. As a Senior Development Director - Hospitality, you will oversee the development of world-class hospitality experiences within our entertainment and leisure community.This key role requires a leader with excellent project...
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Senior Commercial Leader
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia JLL Full timeAbout the Role:We are seeking a Senior Commercial Leader to be based in KSA. This leader will be commercially responsible for all pre and post-contract commercial issues on our multi-billion Riyals project.Key Responsibilities:Provide highest-level leadership, direction, and management of project resources (internal and external), responsible for all project...